Wayne, PA (PRWEB) June 22, 2010
Website visitors want answers now, not later, not tomorrow. If you can pull that visitor in and convert it into a qualified lead right then and there, you are set. If you wait, your visitor can already be on your competition's website. With Live Chat you can immediately reach out to that visitor and convert them into a qualified lead. However, you can’t necessarily watch your website 65 hours a week on your own. JetSpring can and does by answering your online Live Chats for you.
JetSpring provides US-based Live Chat agent coverage to meet and greet your web visitors, answer key questions, qualify prospects as leads, obtain all contact information, and get qualified leads to agree to an immediate phone transfer, chat transfer or follow-up call from you within minutes of an online chat. JetSpring is there when your customers are, even if you are not.
JetSpring is ideal for professional services industries such as real estate, legal, education and home improvement as well as high-end retail like automobiles and other luxury products where qualified leads as well as online sales are paramount to company success.
A leading university is currently using JetSpring to answer online chats from prospective students and their enrollment has increased significantly. Eric Kades, founder and CEO of JetSpring explained, “Their Live Chat is constantly busy but their in-house personnel need to concentrate on students who want to enroll, not answering general questions. Our trained agents answer the questions—whether admissions, academic or financial related—qualify the prospective student as an admissions lead and then transfer the chat in real-time to an admissions officer.
“Of the total chats received in the first quarter, 47% turned into qualified leads and of those, 9% enrolled. For every $1 spent on JetSpring, the service returned $22 in enrollment. Since JetSpring qualifies the lead before it gets transferred, the admissions department is only talking with bona fide prospects. Live Chat is one of the most cost-effective lead generation tools available today as evident by the percentage of students who enrolled.”
Other JetSpring clients agree. “Our realty clients would prefer to be talking to prospects, showing properties and closing sales. Even though a website visitor has sought them out, they don’t have the time to ‘chat’ with window shoppers or tire-kickers,” Kades continued. “We answer the Live Chats on their behalf, forwarding only qualified leads to them for follow up. And, we do it for less than it would cost to hire someone in-house to monitor and respond to Live Chat requests.”
Paul Reddam of Homesville.com, an Austin, Texas realtor added, “I was headed back to my office when my phone rang. It was the JetSpring agent who had a qualified lead on the phone they wanted to patch through. Next thing I knew I was visiting with a $500-800k buyer from California who committed to come to town and let me help them decide if they want to live here.
“JetSpring is a solid, no short cuts, lead generation service that connects me to Internet clients instantly and allows me to leverage my time while on the road or doing whatever. Some people want to chat for more information. Others want to talk to me ASAP. Jet Spring allows me to serve the needs of my clients the way they want to be served. It makes good business sense to have these guys on my team.”
According to Forrester, 75% of all website Live Chats are net new communications with a company. “These are incredibly valuable leads that you can’t afford to lose. JetSpring can capture, qualify and convert these visitors into leads, leaving you to do what you do best—sell,” Kades concluded.
To learn how JetSpring can activate your website and increase lead generation and conversion for your business, contact them at 877-578-0008, email them at sales(at)jetspring(dot)com, chat with them right now here or visit them on the web at http://www.jetspring.com.
Founded in 2008 by veteran marketing, sales and operations executives, JetSpring offers the best Live Chat staffing solution for business websites that use the Internet to promote themselves. Websites aren’t truly interactive unless they offer Live Chat with a real person. JetSpring provides websites with an element of human interaction in a way that promotes sales and marketing goals via qualified leads and online customer support. JetSpring offers well-trained, specialized sales- and customer-oriented US-based chat agents to meet and greet web visitors, answer key questions, qualify visitors as real leads and capture email addresses for future database growth. Once the chat is complete, JetSpring forwards leads to the department of the client’s choosing for immediate customer follow-up.