QHR Clients Honored for Success in Quality; Macon County General Earns Record 5 Avatar Awards

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Six QHR management clients were recently honored with 2009 Overall Best Performer quality awards from Avatar International, an industry leader in healthcare quality improvement services. Macon County General Hospital (Lafayette, Tenn.), one of the Overall Best Performer winners, also received Avatar awards for Exceeding Patient Expectations, Five Star Service - Ambulatory Service, Exemplary Service (Most Improved) - Emergency Service, and Most Improved - Loyalty and Endorsement - Emergency.

The consistently high standards of patient care these hospitals have achieved serve as an example for us all

Six QHR management clients were recently honored with 2009 Overall Best Performer quality awards from Avatar International, an industry leader in healthcare quality improvement services. Macon County General Hospital (Lafayette, Tenn.), one of the Overall Best Performer winners, also received Avatar awards for Exceeding Patient Expectations, Five Star Service - Ambulatory Service, Exemplary Service (Most Improved) - Emergency Service, and Most Improved - Loyalty and Endorsement - Emergency.

"The consistently high standards of patient care these hospitals have achieved serve as an example for us all," said Quorum Health Resources President and CEO James L. Horrar. "Macon County General Hospital, under the leadership of CEO Dennis Wolford, in particular, is to be lauded for its commitment to improving and sustaining patient satisfaction."

Congratulations to:

  • Calais Regional Hospital, Calais, Maine
  • Hayes Green Beach Memorial Hospital, Charlotte, Michigan
  • Macon County General Hospital, Lafayette, Tennessee
  • North Valley Hospital, Whitefish, Montana
  • Northwestern Medical Center, St. Albans, Vermont
  • Phelps Memorial Health Center, Holdrege, Nebraska

Avatar International's Overall Best Performer award is based on the results of the hospital's 2009 patient surveys. This national award is presented to the top facilities in Avatar's national database with the highest overall combined score for Inpatient, Outpatient, Emergency Department, and Ambulatory Surgery. The Overall Best Performer Award recognizes high performing facilities that demonstrate consistency of experiences by patients throughout the organization for care. The award represents the top 5% in Avatar's National Database.

QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, with nearly 150 current multi-year clients across the U.S. As a consulting resource, QHR is the seventh largest healthcare management consulting firms in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. For more information, go to http://www.qhr.com.

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