"By using the tool, developers eliminate the need to configure the development environment as well as learn multiple, complex interfaces so their applications can ‘go live’ more quickly."
Dublin, CA (PRWEB) June 29, 2010
PSS Inc. (Product Support Solutions), a premier contact center system integrator and service provider, today released FlexxBridge in the Cloud™, a SaaS version of its successful premise-based FlexxBridge solution. The new cloud-based development environment gives the developer community a more open, consistent and flexible interface to bring together disparate information sources to create next-gen voice, wireless, and web-based applications. PSS is offering access to the development tool at no charge at http://www.flexxbridge.com.
“From our years of experience on the frontline helping companies aggregate multiple information sources, we’ve learned that most of the available tools are complex and costly,” said Keith Ward, CTO of PSS. “With our premise-based solution, and now FlexxBridge in the Cloud, we’re passing our expertise forward to the developer community. By using the tool, developers eliminate the need to configure the development environment as well as learn multiple, complex interfaces so their applications can ‘go live’ more quickly. We’re very excited for them to incorporate it into their portfolio of go-to development tools.”
The new cloud-based integration tool gives developers a consistent interface to aggregate information sources into a single SOA-based source format (XML, WSDL, SOAP and others) without any configuration. Developers use FlexxBridge in the Cloud to simplify and streamline the integration effort by using a consistent SOA-friendly integration point. As a result, companies leverage their existing expenditure without having to completely rewrite applications, greatly decreasing the time, risk, and cost involved in integrating both internal and external information systems.
PSS brings years of experience providing application design, development, support and integration services for the contact center. The company’s premised based solution, FlexxBridge Integration Server™ software, is in wide use today by companies who rely on it to provide a consistent SOA-friendly integration point across multiple IVR, CTI and web applications. Current customers utilizing FlexxBridge include some of the world’s largest financial institutions, utilities, telecommunication providers, healthcare systems, government agencies and airlines.
About PSS Inc.
Product Support Solutions, Inc. (PSS), a premier contact center system integrator and service provider, focuses on extending companies’ existing IVR, CTI, and PBX systems and investments. The company offers 24x7x365 support and maintenance programs as well as a broader array of services, including design, application development, integration, and ongoing technical support for next-generation premises-based and hosted contact center technologies from Nortel, Genesys, Holly Connects, Avaya, Siemens, Cisco and others. PSS is trusted by world-leading customer service companies, such as American Express, AT&T, Kaiser Permanente, UnitedHealthcare and Wells Fargo to support their contact center investments. Visit http://psshelp.com for more information.
All product and company names are registered trademarks of their respective companies.
Press contact only:
Product Support Solutions, Inc.