CareAnyware Adds Telephony Functionality to Home Care and Hospice Web-Based Automation Software

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Telephony increases accuracy, trims costs, and reduces the potential for fraud by allowing clinicians to log crucial visit information while in the field.

CareAnyware, Inc., the leading provider of web-based automation software for home care and hospice organizations, announced today that it is introducing telephony functionality for its clients as an offering seamlessly integrated into its home care and hospice software. Telephony helps organizations increase accuracy and trim costs by allowing aides and field clinicians to log crucial visit information directly into the CareAnyware system using touch-tone phones. Among its numerous benefits, CareAnyware’s fully integrated telephony reduces the potential for fraud by automatically verifying where calls originate, and generating real-time alerts for scheduling and management staff when exceptions, including late or missing visits, arise.

Using a touch-tone phone, visit staff can quickly log completed tasks, clock in/out times, and record mileage, all of which seamlessly flow into the billing and payroll process. In addition to less paperwork for aides and field clinicians, telephony provides numerous front-office benefits, including reducing the administrative staff required to enter data, review and process timesheets, and complete payroll and billing.    

“While many vendors offer telephony solutions that interface with their products, CareAnyware offers a completely integrated solution all within our system. Workflow is optimized for office staff as scheduling, aide care plans, staff alerts for late visits, review processes, and reporting all reside within the CareAnyware application. Jumping between two separate systems is no longer viable for home care and hospice organizations looking to increase efficiency and accuracy while simultaneously cutting costs,” says Rich Guerin, CEO of CareAnyware. “Telephony reduces the risk of fraud, streamlines work flows, and allows staff to spend more time on delivery of meaningful patient care. CareAnyware’s mission is to equip our customers with the cutting-edge technology they need to compete in the growing home care and hospice industries, and we’re confident that telephony and the other exciting features of our web-based automation software will propel our customers to the top of their respective fields.”

CareAnyware, Inc., based in Cary, NC, is the leading provider of web-based home care and hospice software solutions. By streamlining and integrating point-of-care and administrative activities—data entry, payment information capture, billing, reporting, and information exchange—CareAnyware clients can focus time and energy on providing higher quality care, improving patient outcomes, and managing business performance. And, unlike traditional home care and hospice management software, CareAnyware’s comprehensive web-based solution is offered as a monthly subscription service that accelerates implementation times, reduces ongoing maintenance, and keeps the focus on patient care. Find out more by visiting or calling 866-260-4630.

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Courtney Wilson
CareAnyware, Inc.
(919) 678-0222 ext. 227
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