Same-Day Vs. Next Day Delivery: A Better Value?

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When evaluating transportation costs and services, the same-day courier companies often become the best choice over the branded next-day delivery companies. In addition to price savings, couriers offer solutions that can increase your sales and marketing opportunites for your customer base. Eliminating lost or delayed packages, achieving exact delivery times 24/7, and insuring chain of custody on every package, will convince Transportation Manager's that courier's are the best solution.

American Expediting Company, a 27-year-old national courier company specializing in time-sensitive package and heavy freight deliveries has introduced AMEXPRO, an educational program for businesses utilizing overnight shipping services. The program demonstrates how companies can save money by using Same-Day transportation services when shipping to regional customers and is being launched in conjunction with the company’s expansion into four new markets located in Hartford, CT, Boston, MA, Chicago, IL, and Clarksburg, WV.

American Expediting agrees that today’s corporate world could not survive without Next-Day small package delivery services. Providers of these services do a fine job, but caveat emptor (buyer beware), where these large services offer an economical advantage, the discounts are quickly cancelled out by late pick-up and delivery times, absence of early-morning delivery service, and the persistent occurrences of package loss. Additionally, after accessorial charges are tacked on for fuel, weight, and size, the original rate may increase exponentially.

In its research, American Expediting determined that companies call couriers for the following reasons:

  •     Chain of Custody Situation
  •     Specific Delivery Times
  •     The Need for Guaranteed Delivery
  •     Cost Savings

Any one of those reasons makes a local Same-Day courier a better choice than a Next-Day service.

Consider this: Suppose you have a package containing lab samples or sensitive company information and want to ensure that one and only one person picks up and delivers it directly to the destination. By using a local courier who assigns this single driver, you eliminate the alternative of up to ten people touching your package such as would occur with a Next Day delivery service.

Or consider this: Some businesses have their own in-house trucks with specific daily delivery times. But there are times when their item cannot wait for that timed delivery. Their best option? A local courier offering flexible 24 hour Same-Day, guaranteed pick-up and delivery.

To be fair, national Next-Day service companies have an incredible 99% success rate in getting your package to its destination. However, even at that percentage, they lose or delay thousands of packages every day. Statistics from various sources inform us that the major carriers achieve 91% on-time domestic deliveries for the 10:30 am scheduled packages, and one of these companies actually has a 3% acceptable error rate for packages that either don’t show up on-time or are completely lost. These service failures, ones medical laboratories cannot afford, have resulted in their switch to Same-Day service. They have discovered that with one driver, the delivery is guaranteed.

Finally, cost can be a critical factor. It is usually more expensive to send a single package out via a courier, but there are many circumstances and courier “plans” that will save you money. Take for instance the customer who needs eight computers delivered from Philadelphia to New York City. Next-Day services charge for the weight of each piece, increasing the costs significantly when compared to the Same-Day courier who has minimum charges for the extra weight. Prepare for sticker shock when the Next-Day service comes in at $800 for that delivery compared to the Same-Day courier who quotes less than $300. (See Attached Comparisons)

When you are all looking for solutions to keep your company more profitable, look outside the box and call your local courier company. Better yet, call a national company like American Expediting, with local and regional locations throughout the U.S. They will be happy to offer the free AMEXPRO consultation for any customers wanting to evaluate this service.

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Glenn Berger
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