Inphonite™ Announces InphoniteVoice™ 2010 Service Pack 1

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Added Support for Dialogic Telephony Adapters

“We are very pleased with InphoniteVoice’s ability to offer reliable, automated appointment reminders for all of our 32 offices,” said Diane Dice, Senior Analyst at Greenville Hospital System.

Inphonite, LLC, a leading provider of automated messaging systems for medical practices, today announced the immediate availability of InphoniteVoice 2010 Service Pack 1. Service Pack 1 provides support for Dialogic telephony hardware, including the Dialogic D4 adapter, as well as support for the Windows 2008 (32-bit) and Windows 7 (32-bit) operating systems.

Other enhancements available in Service Pack 1 include enhanced security settings, increased database performance, automatic maintenance, enhanced diagnostic capabilities, HTML email with linkbacks, and the ability to chain multiple outbound calling rules.

“Before migrating to the server edition of InphoniteVoice, Greenville Hospital System (GHS) was a longtime user of ReminderPro,” said Diane Dice, Senior Analyst at GHS. “We are very pleased with InphoniteVoice’s ability to offer reliable, automated appointment reminders for all of our 32 offices.”

“We especially appreciate InphoniteVoice’s ability to automatically email customized call result reports daily to each of our locations. The existing reliability and new enhancements offered by InphoniteVoice will allow GHS to continue our association with Inphonite for years to come,” added Dice.

“InphoniteVoice 2010 now offers all our ReminderPro customers a clear migration path for the future, whether they are currently using telephony boards from Dialogic or PIKA Technologies,” said Michael Harris, president of Inphonite, LLC. “In addition, they have the option of moving to Voice-over-Internet Protocol (VoIP) connectivity."

InphoniteVoice 2010 is available through authorized channel partners and direct response.

About InphoniteVoice 2010, the Patient Messaging System
The InphoniteVoice Patient Messaging System integrates with hundreds of scheduling, practice management, and EMR software applications. The InphoniteVoice Patient Messaging System is available as a SaaS solution for small medical practices. Medium and large medical practices can implement the system on-premise using their existing telecommunications infrastructure. The system can utilize Voice-over-IP (VoIP) technology, or Dialogic or PIKA Technologies telephony cards provided by Inphonite, LLC. InphoniteVoice Patient Messaging System utilizes user-defined rules to enforce patient privacy and help maintain HIPAA compliance.

InphoniteVoice Physician to Patient Communications:

  • Appointment reminders
  • Prescription refill reminders
  • Emergency notifications
  • Automated surveys
  • Past-due notifications
  • Click-to-Call

About Inphonite, LLC
Inphonite, LLC develops and markets professional IVR systems and computer telephony products that improve the productivity healthcare organizations. Inphonite, LLC has nearly twenty years experience in PC-based telephone communication solutions. Inphonite is the solution provider of choice for over one thousand healthcare organizations, as well as numerous businesses, educational institutions, and government agencies. For more information on Inphonite, LLC, and products, visit the company Web site: http://www.inphonite.com or call: (800) 350-7693 (U.S. & Canada) and (520) 797-1844 outside of the U.S., or email to: info(at)inphonite(dot)com.

Inphonite, InphoniteVoice, and ReminderPro are trademarks of Inphonite, LLC. All other product or service names are the property of their respective owners.

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Michael Harris
Inphonite, LLC
520-797-1844 ext. 508
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