It's a relatively new product here in Australia, but when you compare us to some of the best payday lenders in the UK, in terms of service and product delivery, we're really onto it.
Gold Coast, AUSTRALIA (PRWEB) July 14, 2010
Due to rapid expansion, Cash Doctors, Australia's largest online payday loans company, has hired Ms Kelly Powell, an internationally experienced Operations Manager to oversee the company's service and product delivery.
Ms Powell brings to the Australian company a wealth of industry and management experience from large call centres and customer service environments in the UK.
Reporting directly to the company's co-founders, Ms Powell is tasked with managing and streamlining the flow of customer service from end to end in its busy call centre.
Cash Doctors has grown over 50% in the last 4 months, securing its reputation as one of the most respected payday lenders in the country. This new recruitment is part of an overall strategy to manage the company's next growth phase.
In just a few weeks Ms Powell has already had a huge impact and has some bold ideas for the company's future.
Using the UK market as a comparison, she notes that Cash Doctors is undoubtedly leading the Australian market so far.
"It's obvious that Cash Doctors is an honest, genuine and straightforward company that is trying to educate Australians about the benefits of payday loans as a real alternative form of credit."
"It's a relatively new product here in Australia, but when you compare us to some of the best payday lenders in the UK, in terms of service and product delivery, we're really onto it."
What drew Kelly to the role most was Cash Doctors' unique culture.
"Everyone is relaxed, friendly and personable here…It's all about reinforcing this culture. It's not a stuffy corporate bank environment…our clients know we're here to help them as quickly as we can."
Co-Founder Greg Ellis, says he's excited to have Kelly on board.
"The payday loans industry is in its early days in Australia. We are at least two to three years behind the UK and at least five years behind the US. Following international trends our operations will grow significantly…Kelly's operational and management expertise will make sure we're ready for this projected expansion."
Mr Ellis believes it is only a matter of time before Australians see the real benefit of
The appointment of an operations and call centre specialist like Ms Powell ensures Cash Doctors will be ready to manage the increasing demand for this product.
Cash Doctors is an innovative online lender, pioneering the way in convenient and responsible short term online loans. Payday loans are becoming a popular alternative for those needing a quick, short-term credit solution in urgent situations. They also offer small amounts of credit to those who would normally be ineligible for a credit card or a personal loan.
Now Australia's largest online short term lender, it was founded in November 2005 by Greg Ellis and Sean Teahan - two young guys who know what it is like to need a cash fast.
To introduce people to the product Cash Doctors offers first-time loans for just $2, just so people have a chance to try it.
For more information: http://www.cashdoctors.com.au/2dollar