TechExcel Showcases ServiceWise U at Campus Technology 2010

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Company will demonstrate how its ITSM solution supports successful universities and educational institutions throughout the world

TechExcel, Inc., a leading provider of IT Service Management (ITSM) software, will showcase its ServiceWise U solution suite at Campus Technology 2010, taking place July 19 - 22, 2010 at the Seaport World Trade center in Boston, Massachusetts. The company will share how its ITSM solution supports successful universities and educational institutions throughout the world.

TechExcel ServiceWise is a configurable and scalable software suite for helpdesk management and IT service management. ServiceWise U provides a set of pre-configured helpdesk and ITIL solutions from the TechExcel Service Suite that are tailored specifically for the digital campus. It helps automate and streamline IT helpdesk activities with configurable workflows, process approvals, email integration, IT project management, integrated knowledge management and dedicated student self-service portal. The powerful features and the ease of maintenance make ServiceWise U a powerful solution for University and College systems worldwide.

"TechExcel's presence at Campus Technology 2010, speaks to our commitment of providing feature-rich and benefit-oriented solutions to the education sector," said Tieren Zhou, founder and CEO for TechExcel. "ServiceWise was architected to provide totally configurable helpdesk and IT service solutions. The challenge for universities, that need high-end enterprise ITSM solutions, is that these same solutions often require extensive effort to maintain and are unpredictably expensive for total cost of ownership - ServiceWise U is the smart alternative."

TechExcel has successfully helped several universities including University of Princeton, East Carolina State University, and University of Berkeley to switch to TechExcel's ServiceWise solution to manage their helpdesk and total IT service processes with a much lower and controllable cost of ownership. For more information on ServiceWise U, visit

TechExcel will be exhibiting at booth #446 on the exhibit show floor. To see a live demo you can either visit the TechExcel booth during exhibit hours or email sales(at)techexcel(dot)com to set-up a dedicated meeting. Additional information on TechExcel and its award-winning solutions can be found at

For more information about Campus Technology 2010 please visit

About TechExcel                                        
TechExcel, Inc. is the leader in unified Application Lifecycle Management as well as Support and Service solutions that bridge the divide between product development and service/support. This unification enables enterprises to focus on the strategic goals of product design, project planning, development and testing, while enabling transparent visibility with all customer-facing initiatives. Founded in 1995 and headquartered in Lafayette, California, TechExcel has over 1,500 customers in more than 42 countries and maintains offices in Chapel Hill, North Carolina, London and Beijing. For more information, visit or call 925-871-3900 in the United States or +44 (0)20 7470 5650 in the United Kingdom.

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Scot Howard
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