Coradiant Enhances TrueSight to Deliver Unmatched End-User Visibility for Blackboard Academic Suite

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Coradiant® TrueSight® provides educational institutions with application delivery assurance

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With TrueSight and its Blackboard Application Pack, we provide out-of-the- box web application performance management capability that is simple to install and operate.

Coradiant Inc. today announced the latest version of the Blackboard Application Pack for Coradiant® TrueSight® Web Application Performance Management specifically tailored to the Blackboard Academic Suite™, including Blackboard Learn 9.1 and Blackboard Mobile. Using TrueSight with the included Blackboard Application Pack, IT administrators and operations personnel at institutions who deploy and operate Blackboard applications can ensure an excellent online user experiences for students and faculty.

TrueSight integrates seamlessly with Blackboard applications and provides real-user data to manage the performance of learning applications and to detect problems immediately so that they may be resolved quickly. By detecting issues immediately, and capturing the detail needed to identify and reproduce them, TrueSight dramatically reduces repair time and increases the usability of applications.

The Blackboard Application Pack is available now, at no cost to current Coradiant customers, and features:

  • Preconfigured Watchpoints for major Blackboard subsystems
  • Session and page identification rules
  • Custom data extensions
  • Error detection preconfigured for Blackboard

“I definitely recommend Coradiant TrueSight Web Application Performance Management to institutions that host their own Blackboard deployments. We use Coradiant TrueSight to manage the Quality-of-Experience for our own hosted delivery of Blackboard, as well as in our own performance testing laboratory” said Steve Feldman, senior director, software performance engineering and architecture at Blackboard. “Real-world performance is a critical metric to success for online learning. TrueSight captures real-world metrics on application performance for every user and facilitates rapid resolution of any problems.”

“We selected Coradiant because it had direct knowledge of Blackboard and was the only turnkey solution available on the market. It was extremely easy to get up and running. We literally unpacked the box at noon and were collecting data by 3 p.m.,” said Nick McClure, lead systems programmer at the University of Kentucky. “Now if a student or faculty member calls with a problem, we can get the data needed to restore performance. That saves us a lot of time and cost.”

“The quality of the end-user experience is vital to the adoption and success of on-premise and online educational applications. Coradiant provides the most cost-effective and comprehensive suite of performance management solutions to institutions that deploy Blackboard applications,” said Fred Dumoulin, vice president of product management at Coradiant. “With TrueSight and its Blackboard Application Pack, we provide out-of-the- box web application performance management capability that is simple to install and operate.”

About Coradiant
Coradiant® is a leading provider of solutions used to manage, optimize and troubleshoot Web applications. Coradiant's award-winning TrueSight® products use customer metrics gathered from each Web user visit as their primary data source for IT management. Coradiant Web Performance Management products are deployed in hundreds of leading organizations and Fortune 500 companies including software as a service (SaaS), e-commerce, entertainment, finance, insurance, healthcare, and education. Coradiant is headquartered in San Diego. For more information, please visit http://www.coradiant.com.

© 2010 Coradiant Inc. All rights reserved. Coradiant Inc. and TrueSight are either registered trademarks or trademarks of Coradiant Inc. All other trademarks are trademarks of their respective owners.

Editorial Contact:

Tony Tissot
Coradiant
+1 (408) 569-5942
tony.tissot(at)coradiant(dot)com

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Coradiant
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