Surrey, BC (PRWEB) July 17, 2010
Car Rental Express.com is the web's best guide to worldwide independent car rental agencies. There are over 300 agencies in 70 countries with thousands of locations. Car Rental Express.com has been providing car rental reservations, safely and securely, to independent car rental agencies since 1999.
Formerly known as the "Consumer Reliability Index", the "Renter Rated" symbol found on all car rental agency listings on Car Rental Express.com is the renter's guarantee that the most important people in the car rental world, the Renters, have rated the car rental agency.
Renter Ratings are Real Ratings by Real People. Each agency is rated with between 1 and 5 stars on 10 different subjects:
o Rate-quote honored
o Staff knowledge
o Vehicle availability
o Overall satisfaction
o Fairness of policies
o Good value
o Would rent again
o Recommend to others
The agency rating between 5 stars (excellent) and 1 star (poor) is the calculated average of all its ratings. Not only are the rental agencies rated on specific topics, but the renter can also write comments on their rental experience, good or bad.
When a car rental reservation is made on Car Rental Express.com the renter is offered the opportunity to rate the agency after the rental. Those that agree to rate the agency are sent an email post rental to link them to the rating process. All participants are entered in a monthly contest to win the cost of their rental.
Renters at Car Rental Express are the best judges of their own rental experience. Past renters' experiences are broken down in the Renter Rating and subsequently benefit new online visitors for the following significant reasons:
o Objective and varied opinions
o City-specific index comparison
o Easy to read general rating, plus a ratings breakdown
o Assurance of reliability and quality
o Increased information and confidence
o Targeting of most important areas of service
Participants build up and maintain the Renter Rating for car rental agencies listed at Car Rental Express. The average Star rating for each agency is listed along with the number of ratings for a particular agency. This, along with the Car Rental Express agency comparison by city ultimately provides the best rental service to future renters.
Stanley S Levy, Chairman
Express Internet Technologies, Inc.
email: Stan at ExpressITech.com
1-888-557-8188 ext 501
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