GTI Spindle Technology Leverages Apple’s iPad Mobile Technology to Improve Spindle Repair Response Time for Customers Worldwide

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Provider of Spindle Repairs and Service, GTI Spindle Technology, has created an application for the iPad to help technicians provide more effective vibration analysis onsite, worldwide.

Our new remote vibration analysis system not only lowers our [GTI] equipment costs, but it also helps to reduce maintenance fees for our customers and improve the response time of our technicians.

GTI Spindle Technology, a leader in high speed spindle maintenance and spindle repairs located in Manchester, NH, recently announced that it will be implementing Apple’s new iPad mobile computer technology to improve the accessibility for field technicians to conduct vibrational analysis on customer’s spindle machine equipment from anywhere in the world.

Building on the iPad mobile platform, the company developed a proprietary application which adds the functionality of remotely monitoring machine tool equipment, emailing “real-time” tests results, and responding more immediately to provide critical spindle repairs.

“The decision to implement an iPad and iPhone-based analysis system was economical for the company, but it also provided GTI with an opportunity to improve spindle repair services we provide to our customers, in particular when it comes to preventative maintenance,” said Thomas Hoenig, President of GTI Spindle.

“Our new remote vibration analysis system not only lowers our equipment costs, but it also helps to reduce maintenance fees for our customers and improve the response time of our technicians who can identify any glitches that occur on our customers’ equipment, from any location, in real-time from their iPhone or iPad.”

Comparably the typical machine analyzer utilized in the field costs the company anywhere from $20,000 to $50,000—compared to the iPad device equipped with proprietary wiring and software in combination with other system monitoring equipment which will cost GTI less than $2,000 per system.

The GTI spindle vibration probe system is embedded in a customer’s spindle machine equipment and is connected to an Internet-enabled remote access monitor that provides real-time vibration analysis. Technicians are alerted immediately if a glitch occurs in a spindle assembly through data collected on the iPad which also displays a photo of the equipment. This improves the response time so that technicians can report to customers on the exact location of the problem identified, whether it’s a change in temperature or vibration level.

“We’ve already realized tremendous advantages of utilizing iPad mobile computing in our day-to-day operations, as technicians have more flexibility in servicing our customers around the globe without actually having to be onsite. By improving predictive maintenance services we help [customers] eliminate machine downtime by pre-empting spindle failure so they don’t lose valuable production time, which also helps to lower costs,” adds Hoenig.

GTI Spindle will be promoting its new remote vibration analysis system at the International Machine Tool Show on September 13-18, 2010 at McCormick Place in Chicago, Booth #N-7317. Companies interested in obtaining more information about GTI services and repairs, please call 888.479.9675 or visit our new website at http://www.gtispindle.com.

About GTI Spindle
GTI Spindle Technology with locations in Manchester, NH, Bloomington, IL, Romulus, MI and Pontiac, IL offers a variety of services including failure analysis and corrective action programs, vibration analysis diagnostics and guaranteed cost savings programs. They inspect, repair and re-manufacture spindles and other precision rotating assemblies including super precision high frequency, motorized, belt and gear driven spindles with emphasis on Japanese and European High Speed Machining Centers.

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Lisa Bailey-Beavers
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