Wolf Medical Systems Appoints Customer Experience Veteran as Vice President, Client Services

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Ken Piaggio has joined Wolf Medical Systems, a leading national provider of Electronic Medical Records (EMR) software for physician offices and medical clinics across Canada, in the role of Vice President, Client Services.

Ken Piaggio has joined Wolf Medical Systems, a leading national provider of Electronic Medical Records (EMR) software for physician offices and medical clinics across Canada, in the role of Vice President, Client Services.

Bringing over 20 years of operational excellence with a record of successfully building and managing customer-focused teams in complex, fast-growing organizations, Ken was most recently VP, Operations with Circon Systems where he created and managed a supply chain across Asia. Prior to that, Ken served as VP, International Operations with Digital Dispatch Systems. Ken will implement his strategic vision for creating a positive customer experience at every point of contact with the organization.

“Ken’s primary objective is to develop and implement the strategic framework, standards and processes necessary to achieve and continuously improve the customer experience at Wolf Medical”, stated Dr. Brendan Byrne, President and CEO. “We are very pleased to have Ken join us and look forward to the positive effect his influence will bring to our user community.”

About Wolf Medical Systems
Wolf Medical Systems is a leading national provider of electronic medical records (EMR) software for physician offices and medical clinics across Canada. Founded in 1998, the company has hundreds of installed sites and thousands of physicians and allied healthcare users across Canada. Wolf's EMR software includes a complete set of physician-designed applications that automate the unique processes of billing, scheduling, workflow planning, chronic disease management and clinical practice for physician offices and medical clinics within the context of each province's unique regulatory environments. For more information on Wolf Medical Systems, visit http://www.wolfmedical.com.

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James Watson