Marcus Hotels & Resorts Select American Audio Visual Center (AAVC) as Their New Partner for Audio-Visual, Technology and Multimedia Production Services

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Marcus Hotels and Resorts, the Hilton Milwaukee City Center and Grand Geneva Resort & Spa have selected the Extreme Customer Service ® Company, American Audio Visual Center, as their new partner for audio-visual, multimedia production, creative content, meeting room technology and staging services.

“We spent the better part of a year searching for a business partner that would assist us in giving better service, better audio visual products and more rationally priced technology to our group customers. After extensive research, American Audio Visual

The Hilton Milwaukee City Center and Grand Geneva Resort & Spa have selected the Extreme Customer Service ® Company, American Audio Visual Center, as their new partner for audio-visual, multimedia production, creative content, meeting room technology and staging services.

Located in the heart of downtown, the Hilton Milwaukee City Center is a true Milwaukee landmark. An elegant, refined hotel that has been extensively renovated to reflect its original 1920s grandeur, the Hilton is famous for its impeccable service. With more than 30,000 square feet of beautifully-appointed meeting space, the Hilton Milwaukee City Center is the ideal setting for your next meeting or conference.

Tucked within historic Lake Geneva, Grand Geneva Resort & Spa is one of only five AAA Four-Diamond resorts in Wisconsin. Conveniently located between Chicago and Milwaukee, the Grand Geneva is the place to meet. The Resort offers 62,000 square feet of outstanding function space which is able to accommodate from 10 to 1500 guests. Grand Geneva Resort & Spa is the meeting place of choice for companies throughout the Midwest and beyond and has been honored by the Pinnacle Award from Successful Meetings magazine and the Best of MidAmerica Award from Meetings MidAmerica Magazine.

"We spent the better part of a year searching for a business partner that would assist us in giving better service, better audio visual products and more rationally priced technology to our group customers. After extensive research, American Audio Visual Center was the perfect group to satisfy our needs and the needs of our customers." - Chris W. Anderson - Vice President of Sales & Marketing, Marcus Hotels and Resorts

American Audio Visual Center's trademarked brand of Extreme Customer Service ® is the company's foundation and culture. AAVC listened to what hotels were missing in the way of a true partnership when it comes to customer service, technology, and generating new revenue streams. Their response and reputation has earned them the title as one of the fastest growing and most successful in-house audio-visual and multimedia companies in the hospitality industry.

"It's all about the customer. The customer is always right. These are standard simple principles that far outweigh any other breakthrough or new marketing technique." - Duane Tornquist, AAVC Senior VP of Creative Development & CMO.

As technology evolves, so does AAVC. LED lighting, HD presentation systems, and virtual reality 4D Cinema rendering are just some of the technologies keeping AAVC on the industry's leading edge. In addition to their extensive on-site inventory of the latest in multimedia meeting and event technology, the AAVC staff at each property will be comprised of a highly experienced technical team for turn-key meetings, presentations and show services. AAVC will also design and manage the new digital signage technology at both properties including revenue generating HD content displayed on monitors throughout each property.

AAVC drives revenue through many creative and innovative show technologies. In concert with the ability to present a vision, AAVC's professionally trained creative teams work side-by-side with meeting planners and hotel/resort event managers to conceptualize and execute highly effective presentations.

About American Audio Visual Center, Inc.
American Audio Visual Center is a 15 year old privately held company headquartered in Scottsdale, Arizona. AAVC is the chosen in-house partner for some of the world most prestigious hotel and resort properties throughout North America. American Audio Visual Center's Technical Events Group travels around the globe with many of the world's top corporations, producers and meeting planners, handling all of their audio-visual, multimedia and business theater needs. American Audio Visual Center is known throughout the industry as the Extreme Customer Service ® Company.

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Duane Tornquist
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