Prime Healthcare Services On Line with HospitalPortal.NET™

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Policies & Procedures Accessible for 12 California Hospitals

Prime Healthcare Services, Inc., which, by and through its subsidiaries, owns and operates 12 acute care hospitals in Northern and Southern California, needed a single Intranet portal accessible to every workstation in all of its facilities. It found the answer with the HospitalPortal.NET™ Intranet, and management, doctors and employees are pleased with the results.

“Due to acquisitions in a rapid period of time, our hospitals had a number of different systems in place and we needed to consolidate with just one,” said Jason LaMarca, corporate marketing manager and webmaster. “HospitalPortal.NET gave us versatility, ease of use and ease of installation in the least amount of time at a fair price.”

HospitalPortal.NET is a leading provider of secure healthcare-specific Intranet sites for electronic information sharing and information publishing. Prime Healthcare Services, headquartered in Ontario, Calif., is a fully-integrated healthcare system with 8,000 employees and more than 2,200 beds.

“What we especially liked about HospitalPortal is that it is customized for hospitals,” said Sreekant Gotti, chief information officer. “That was the main factor for us.”

LaMarca said the new intranet portal has become Prime Healthcare’s primary means of communication.

“In terms of time, it is clearly an advantage as well as convenience,” LaMarca said. “We’ve created a moving repository of information that is readily available to everyone.”

LaMarca and Gotti described HospitalPortal’s policies and procedures module as invaluable for the entire system.

“What we had before was cumbersome and time-consuming,” LaMarca said. “Now, during surveys or state mandated investigations, whenever a surveyor asks for policies and procedures on a particular item, the person can go in a workstation and obtain the information in seconds.”

LaMarca said the staff appreciates such system capabilities as functionality and ease of use that required minimal teaching. Doctors, he said, have favorably commented on the ability to immediately access information on scheduling and credentialing.

“This was almost turn key and our IT department customized all 13 sites from the platform in just weeks,” the marketing manager said.

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