Connecture, Inc. Launches Health Reform Client Forum

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New web-based forum designed to keep clients on top of health reform changes

Connecture, Inc., the leading provider of Web-based sales, service, and process automation solutions to the health insurance industry, has announced a new web-based forum for Connecture clients. The forum is focused on health reform and will include information relating to reform requirements and their milestone dates, product enhancements to meet federal regulations, and state-based exchanges. In addition, the forum offers Connecture’s clients a way to communicate and to learn from each other.

During Connecture’s May User Conference in Atlanta, carriers expressed their interest in talking with other Connecture clients for staying on top of health reform changes, especially as it relates to Connecture’s InsureConnect product suite. Clients also requested that Connecture act as a central source of information on reform impacts and to provide communication tools allowing them to connect to the broader client community. To address these requests, Connecture has taken the following steps:

  • Expanded their Health Reform Team, who are dedicated to researching health reform, evaluating its impact on Connecture’s current and future offerings, and communicating progress with their clients
  • Summarized the 2010 health insurance market changes in the Patient’s Bill of Rights, provided a checklist of the impacts to clients, and incorporated reform requirements into the InsureConnect product roadmap
  • Built a Health Reform Client Forum website where clients can access the latest Connecture information related to health reform and discuss impacts with other Connecture health insurer clients

In the July User Web Meeting, Connecture provided further information on their Health Reform Strategy and rolled out the new Health Reform Client Forum. “Everyone needs a little help in navigating through the regulations, and there is no reason our clients should go through it alone,” commented Bob Barry, Senior Vice President of Product and Market Strategy at Connecture. “Many are tasked with similar technology enhancements, and it makes sense to provide a means for them to ask questions of one another. We are very happy to provide this value-added service right now.”

While the forum is open only to current clients, Connecture also offers many reform-focused conversational opportunities to carriers across the country, continuing the company’s commitment to ensuring health insurance carriers have all the necessary tools to succeed in a post-reform environment.

About Connecture
Connecture is solely focused on delivering integrated Web-based sales, service and process automation solutions to the health insurance industry. Connecture has automated elements of the insurance sales and service process for over 80 health plans and insurers, and its InsureConnect suite of solutions currently supports the sales and servicing of 11 of the 20 largest health plans and insurers in the country. Its industry-proven solutions encompass the entire spectrum of multi-channel insurance sales and services for small group, large group and individual markets. Connecture offers an end-to-end business process transaction platform consisting of focused modular applications that fully integrate with existing systems. Connecture’s solutions have proven to deliver increased sales, enhanced broker loyalty, improved back-office efficiencies, lower customer acquisition costs, and decreased overall operating expenses. For more information, call Meg Riddle at 262.408.3865 or visit the Connecture website at Connecture has offices at 101 Marietta Street, Suite 1600, Atlanta, GA, and at One Riverwood Place, N17W24222 Riverwood Drive, Suite 330, Waukesha, WI.


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Meg Riddle
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