Mid-Plains Rural Telephone Cooperative Selects M4® Solutions for GOS Management

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M4 integration to business office software maximizes operational efficiencies.

Mapcom Systems, the leading provider of Geographical Operations System (GOS) software, announced today that Mid-Plains Rural Telephone Cooperative, a telephone and Internet services provider based in Tulia, TX, recently selected M4 Solutions to manage its operations and infrastructure geographically.

The M4 Solutions software includes complete design and mapping tools, integrated work order, fiber and central office management and various support applications, such as CPR integration, dispatch management and services management. It is designed to map the entire telecom plant facility from the central office to the customer structure. Each map item is tied back to an individual database record, which is then integrated with the telephone company’s existing customer, assignment and billing records.

“We are currently constructing FTTP in several of our serving areas and wanted a product that would allow us to take full advantage of mapping the new construction. M4’s versatility was a key component to its selection. By having the capability to add as much detailed information as we deemed necessary and track all the components was very important to us,” explained Rick Hurt, OSP Manager for Mid-Plains. “M4’s ability to integrate with our business office software which reduces repetitive entries by different personnel was one of the most attractive factors in M4’s selection. A single entry that migrates to all areas of subscriber records allows us to be more productive and constantly up to date,” added Hurt.

Mid-Plains joins over 150 telecommunications providers who have selected M4 Solutions.

About Mid-Plains Rural Telephone Cooperative
Mid-Plains Rural Telephone Cooperative, based in Tulia, TX and originally formed in 1950, is a member-owned independent telecommunications cooperative providing telephone, Internet, and long distance services. Today, Mid-Plains serves ten exchanges of the Texas Panhandle with 2,800 access lines and covers 3,769 square miles. For more information, visit the MPRTC website at http://www.midplains.coop.

About Mapcom Systems
Mapcom Systems is the developer of M4 Solutions – a map-based Geographical Operations System (GOS) software suite that allows telecommunications providers to enhance their information flow by displaying data in a geographic view. The open-system approach enables users to integrate and correlate data from existing billing, accounting, GPS tracking and network monitoring applications with a geographically-correct land base map of all network elements in M4. Since 1971, Mapcom has developed one of the strongest reputations in the industry working with independents, cooperatives, fiber communities, and campus telecommunications providers of all sizes across the United States, Canada, Central America and the Caribbean. For more information, visit the Mapcom website at http://www.mapcom.com/index.php/home.

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Scott Combs
Mapcom Systems
804-743-1860 x262
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