Contactual Selected by AlwaysOn as an AlwaysOn Global 250 Winner

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Recognized for innovation and leadership in on-demand enterprise software for the Global Silicon Valley.

After examining the companies that are on the AO Global 250 list, it’s obvious that innovation is not only alive and well in the Global Silicon Valley, it’s accelerating in economic power and scope.

Contactual (http://www.contactual.com), the leading global provider of hosted customer interaction management solutions, today announced it has been chosen by AlwaysOn as one of the AlwaysOn Global 250 winners. Inclusion in the AlwaysOn Global 250 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players in the Global Silicon Valley. Contactual was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.

Contactual will be honored at AlwaysOn’s eighth annual Summit at Stanford on July 27th, 2010, at the Frances C. Arrillaga Alumni Center at Stanford University in Palo Alto, CA.

This two-and-a-half-day executive gathering highlights the significant economic, political and commercial trends affecting the global technology industries. Summit at Stanford’s goal is to identify the most promising entrepreneurial opportunities and investments in the global tech industry.

“After examining the companies that are on the AO Global 250 list, it’s obvious that innovation is not only alive and well in the Global Silicon Valley, it’s accelerating in economic power and scope.” says Tony Perkins, founder and editor of AlwaysOn. “The companies certainly represent some of the highest-growth opportunities in the private company marketplace.”

The AlwaysOn Global 250 winners were selected from among thousands of domestic and international technology companies nominated by investors, bankers, journalists, and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2010 list.

"Contactual was founded on the premise that software-as-a-service and VoIP would revolutionize the way companies interact with their customers and we are honored the OnDemand editorial team recognizes our leadership in enabling this fundamental shift," said Chris Brennan, president & CEO of Contactual. “With Contactual’s innovative hosted solution, hundreds of companies have experienced dramatic service level and cost improvements in their customer service, telesales, technical support and internal help desk environments.”

The Contactual solution provides rapid time to value and allows customer-facing organizations to break their long-standing dependency on specialized hardware and software. Delivered in the software-as-a-service model, the OnDemand Contact Center augments existing communications infrastructures or can be deployed as an alternative to standalone on-premises call center technology. Contactual has customers ranging from Fortune 500 companies to small and medium businesses, and distribution partners serving the U.S., Canada, Europe, Japan and Australia.

A full list of all the AlwaysOn Global 250 winners can be found on the AlwaysOn website at:
http://www.aonetwork.com/AOStory/Announcing-2010-AlwaysOn-Global-250

About Contactual
Since 2000, Contactual has provided a better alternative to traditional call center technologies. Its patented OnDemand Contact Center is the fastest and easiest way to deploy a world class call center. Contactual was recently named to the inaugural AlwaysOn OnDemand 100 as a category winner. Contactual is a previous CODiE Awards finalist for Best Communications Solution and winner of the Frost & Sullivan Global Excellence in Technology Award and TMC Labs' Customer Interaction Magazine Innovation Award. For more information, visit http://www.contactual.com.

About AlwaysOn
AlwaysOn is the leading business media brand networking the Global Silicon Valley. AlwaysOn helped ignite the social media revolution in early 2003 when it launched the AlwaysOn network. In 2004, it became the first media brand to socially network its online readers and event attendees. AlwaysOn’s preeminent executive event series includes the Summit at Stanford, OnMedia, OnHollywood, Venture Summit Mid-Atlantic, OnDemand, Venture Summit Silicon Valley, Venture Summit East, GoingGreen Silicon Valley, and GoingGreen East. The AlwaysOn network and live event series continue to lead the industry by empowering its readers, event participants, sponsors, and advertisers like no other media brand.

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Kimberly Odom
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