We have been granted a trademark that is perfectly fitting for return services software
Scottsdale, AZ (PRWEB) July 28, 2010
TrueShip™, a leading shipping software developer for small and mid-sized businesses, today announced that the United States Patent and Trademark Office has registered “Returns Happen®” for use with ReadyReturns, the returns services solution.
Product returns come with the territory for most successful online retail businesses. ReadyReturns is a powerful and affordable returns services solution that can be added to any website. ReadyReturns cuts the costs of returns by giving customers the self-service tools to process their own online return and shipping label. At the same time, it delivers robust administrative controls to manage the business rules for any return.
Returns Happen® will be promoted with the TrueShip and ReadyReturns brands to associate product returns with opportunity. While returns can’t be avoided, an efficient and customer-friendly returns process can be used to increase customer satisfaction by improving customer service. ReadyReturns will decrease customer service calls and eliminate any existing business process for manually creating a customer RMA and return shipping label. It drives customers back to the retailer’s website and rewards them with an easy means to instantly processes their return.
“We have been granted a trademark that is perfectly fitting for return services software” states Dan Koernke, TrueShip’s Director of Sales. “Returns Happen® and they can be a hassle for the merchant and the customer. But with ReadyReturns, the fixed costs of returns are minimized and it delivers a positive customer experience that is likely to result in repeat business.”
Without any technical experience, ReadyReturns can be quickly added to a merchant’s storefront to assume its look and feel. It includes not only advanced administrative controls but customer-facing advantages that feature package labeling, packing slips, return history lookup and Google maps for locating a shipping drop-box.
Nobody likes returns, but Returns Happen®. ReadyReturns installs more than web-based returns. It delivers greater customer satisfaction by improving customer service. ReadyReturns is a robust and affordable solution and it is available today for free trial. For more information look to http://www.trueship.com or contact us at 877-818-7447.
TrueShip is a Scottsdale, Arizona, based company. TrueShip is committed to developing best of breed shipping software and product returns solutions designed to complement today’s popular ecommerce, accounting and order management systems.
TrueShip’s core product line includes ReadyShipper and ReadyReturns. Designed for the small and mid-sized business, these subscription-based services can stand alone or be combined to create a powerful outbound and return shipping software suite. Each is built around the TrueShip philosophy that shipping software must be quick to implement, easy to learn and expandable with the needs of the business.
TrueShip software delivers enterprise-level shipping efficiency that any business can afford. For more information look to http://www.trueship.com or contact us at 877-818-7447.