Zippo Selects Jagged Peak's eCommerce Platform

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World-Renowned Brand to Provide a More Personal Online Experience for Customers

Jagged Peak Inc., a leading provider of enterprise class eCommerce and supply chain solutions, announced today that Zippo Manufacturing Company, the maker of the iconic Zippo lighter, has chosen Jagged Peak’s eCommerce Platform to grow its online business.

With a broad and loyal customer base, the management team at Zippo was seeking an eCommerce partner that could power a relevant and personalized shopping experience on the company's retail site. “Zippo.com is much more than a sales vehicle; it’s a destination site with a rich user experience that puts consumers in touch with the brand,” said Kathleen Jones, Retail Marketing Manager, Zippo. “After a thorough evaluation of eCommerce solutions, we selected Jagged Peak’s EDGE platform because it provides us with a strong, scalable foundation for our growing eCommerce business, which will allow us to provide the highest levels of value and satisfaction to our customers.”

Jagged Peak’s EDGE Platform is designed with all the tools and functionality needed to drive growth in the eCommerce channel and streamline and automate business operations. The EDGE platform will give Zippo complete control over its brand, while empowering non-technical users the ability to easily update products, manage orders, and efficiently capitalize on merchandising opportunities to create personalized experiences for customers. The new Zippo site will deliver a much more engaging experience for customers and will guide them to items of interest and relevant recommendations and advice so as to generate a higher conversion of visitors to buyers. New features on Zippo.com will include enhanced personalization features with the ability to customize Zippo lighters with engraving and digital printing.

“We are delighted to be working with Zippo Manufacturing Company to help them launch this exciting new business initiative,” said Jagged Peak CEO Paul Demirdjian. “Jagged Peak’s eCommerce solution will allow Zippo to deliver a customer portal with a highly branded user experience. Zippo and its customers will benefit greatly from the wide range of eCommerce, CRM and marketing tools that will be integrated into Zippo’s online customer portal and back-end systems.”

About Zippo
Founded in 1932, Zippo celebrates more than 75 years as a leading global marketer of refillable windproof pocket and utility lighters with an unparalleled lifetime guarantee. Based in Bradford, Pennsylvania, the company and its 600 employees manufacture and distribute products to more than 160 countries worldwide.

About Jagged Peak
Jagged Peak is a global leader in eCommerce and supply chain solutions headquartered in Tampa, Florida. With over a decade of experience in developing high quality eCommerce and supply chain solutions, we have helped clients across all industries build and manage their eCommerce businesses, from front-end customer-facing web sites to back-end operational processes. For companies wanting to enjoy the benefits of owning their eCommerce channel, customer relationship and product margins without having the responsibility and headaches associated with building, operating and maintaining the back office infrastructure, we specialize in offering a complete end-to-end outsourced solution including optimized fulfillment for next day delivery at ground rates. Our portfolio of software and services for enterprises has been implemented by world class brands such as Tag Heuer, Nestle, Fresh, Swatch, and Davidoff. For more information, please visit http://www.jaggedpeak.com.

Media Contact
Vincent Fabrizzi, CSMO
Jagged Peak Inc.
3000 Bayport Drive, Suite 250
Tampa, FL 33607
(800) 430-1312
Follow us on Twitter: ecommerce_pro

© Copyright 2010, Jagged Peak. All rights reserved.

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Vincent Fabrizzi

Catherine Wood
Jagged Peak
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