Portsmouth, NH (PRWEB) September 29, 2010
Whaleback Systems, Inc., a leader in managed IP telephony, today announced the Great PointTM Managed IP Telephony platform, its most integrated, turnkey platform for VoIP phone systems to date. The Great Point platform ensures maximum uptime, dramatically reduces implementation time and eases onsite administration via centralized web management.
“Our valued partners and resellers can now offer a feature-rich service that is easy for them to deploy and simple for their SMB customers to use,” commented Wray West, founder and CTO of Whaleback Systems. “We have developed a platform that offers exactly what SMB customers want – fixed mobile convergence, unified communications, plug and play installation and ‘anywhere management’.”
Great Point, a managed IP telephony platform, delivers a powerful feature-set for SMB customers that were previously only available with large, enterprise-grade IP telephony systems, including Find-me Follow me for simultaneous ringing of desk and cell handsets, music or marketing messages on hold, advanced voicemail capabilities, and a unique 911 capability that even pinpoints the location of remote users.
The platform also features the patent-pending Redundant Array of Integrated Links (RAIL) system integrated into a singular box, making it resilient and robust. In addition, the new plug and play device, with centralized management, reduces implementation time by nearly 70 percent. Great Point also allows the delivery of new features and enhancements much more quickly, including presence and ACD applications.
“The new Great Point business voice platform from Whaleback Systems lets us deliver a suite of new enhancements our SMB customers require, such as integration with cell phones and other mobile devices,” said Chuck Garabedian of IntelliVon. “We are giving our customers a competitive edge for their businesses while concurrently decreasing our company’s overhead through reduced implementation time.”
Whaleback Systems pioneered the development of the first VOIP business phone solution, from the ground up, to deliver enterprise-class features to SMBs. Unlike traditional business phone systems, the Whaleback voice service is 100 percent premises-based and remotely managed. It includes an array of features that deliver business productivity along with affordable and predictable monthly phone charges. Whaleback services are available through channel partners and VARs. For more information about our range of products and services, or how to become a partner, please go to: http://www.whalebacksystems.com, or call us at 1-603-812-0400.