RIAS Launches Key Protection Cover on its Car Insurance Policy

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Customers’ car and house keys protected, giving peace of mind

Following the success of introducing Key Protection to our home insurance policy last year, we are delighted to be extending our car insurance options, enabling customers to tailor the cover levels and benefits that are right for them

All family members covered, with no excess to pay.

Over 50s specialist insurance provider RIAS has launched Key Protection cover, which reduces the distress and costs associated with replacing keys in the event of any customer’s car or house keys being lost or stolen.

Available as an additional cover option for all current and new RIAS car insurance customers, Key Protection provides customers with reassurance that all their keys are covered – car, home, second property, let property, holiday home and office (including safe keys) – for just £1.50 a month.

The cover provides protection to all family members at the home address, and no excess payable if customers do need to make a claim. This small investment can not only protect against costly key replacement charges, but is crucial in protecting valuable personal data, personal safety, and home security.

With reimbursement of up to £1,500 towards lock and key replacement, as well as onward transportation in the event of lost or stolen keys, customers can simply add Key Protection to their motor insurance policy, and benefit from dual protection covering their home keys too.

The RIAS Key Protection product offers the following benefits:

  •     An Emergency Assistance helpline – 24 hours, 365 days a year;
  •     Up to £75 per day, for up to three days, for car hire if the customer is stranded from their home due to theft or loss of their car keys, or alternatively reasonable public transport or taxi fares;
  •     Gaining access in the event that the customer’s keys are locked in or broken in the lock of their vehicle, home or office and, if necessary, provide reimbursement for a replacement key or lock;
  •     Covers keys to a second property, a let property and a UK holiday home.

Janet Connor, Managing Director at RIAS said: “Following the success of introducing Key Protection to our home insurance policy last year, we are delighted to be extending our car insurance options, enabling customers to tailor the cover levels and benefits that are right for them. We all know it can be traumatic and expensive to lose your keys, but now our motor insurance customers can add this extra protection to their policy for just £18 a year, avoiding the headache, and heartache, of losing their keys in one easy step.”

Key Protection for motor insurance customers is just the latest additional cover option in the successful ‘Add-on’ range provided by RIAS. Customers can ensure their motor insurance policy meets their exact needs and requirements, and give themselves complete comprehensive cover and reassurance by choosing to add Legal Protection (£24), Excess Protection (£27) or MOT Protection (£39.96) to their policy.

RIAS motor insurance customers can also enjoy the following:

  •     A protected no-claims discount;
  •     A dedicated 24-hour claims service;
  •     A free courtesy car during repair;
  •     Extra discounts for low annual mileage, overnight garaging and cars over four years old;
  •     Cover to drive in Europe for up to 91 days.

For more information about Key Protection, motor insurance or the range of products RIAS offers, customers can contact RIAS on 0800 561 0712, or online at http://www.rias.co.uk

For further information, please contact:

Lucy Pope, Consumer Communications Manager at RIAS on 01202 254445 or email lpope(at)rias(dot)co(dot)uk

Notes to Editors

Key Protection is underwritten by Inter Partner Assistance and administered by Direct Group Limited on behalf of the insurer. The claims helpline is operated by AXA Assistance.
About RIAS

RIAS was established in 1992 and is a specialist award-winning provider of insurance products for the over 50s age group.

Part of Fortis (Insurance UK) Limited, RIAS has nearly a million motor, home and travel insurance customers and employs over 1,100 people across two UK sites. RIAS negotiates with a panel of insurers to secure competitive, value for money products.
As a leading provider of award-winning personal and commercial lines insurance solutions in the UK, Fortis has a successful customer-centric strategy, founded on aligning its activities to how customers want to buy insurance, combined with delivering high quality products, manufactured at costs better than market norms.

Insuring in the region of 7 million customers and working with a range of partners, Fortis is recognised for delivering consistent and high-quality customer experiences. In 2009, its non-life profit before tax and interest was £29 million and its non-life GWP was £805 million.


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Lucy Pope
01202 254445
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