World-Class Business Etiquette™

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New e-Book on professional protocol from a leading team of etiquette experts

From the first interview to the pivotal business dinner with an important client, the fine points of business etiquette are usually learned only through trial and error—with hopefully not too many of the latter. Now, through the release of World-Class Business Etiquette, the key guidelines for professional advancement, as outlined by a team of experts, are demystified and available to anyone with access to a computer.

World-Class Business Etiquette™ is authored by Lyudmila Bloch, an international etiquette expert and author of The Golden Rules of Etiquette at The Plaza (Fifth Ave Press, 2004) and Jeremy Willinger, a writer and marketing professional. The eBook is available through provides clear guidelines of the many potentially turbulent interactions in today’s business world.

Based on contemporary standards of etiquette and created for the modern professional, World-Class Business Etiquette covers nineteen diverse topics of business etiquette, including work e-mail, social media, cell phone usage, business dining, leadership skills, social skills for business, and online networking. This complete personal primer on professional protocol also spotlights more nuanced areas of the business world, including dealing with disabled employees and asking for a raise in a down economy. With so many people searching for work, knowing the rules of business etiquette can help ensure that your skills—and not any unintentional offenses—are what people remember.

World-Class Business Etiquette takes readers from job hunting and the all-important first handshake to navigating the intricacies of upper management, providing a far-reaching tutorial in easy-to-understand language. For both the seasoned professional and the soon- to-be college graduate, World-Class Business Etiquette is a resource that defines the tools to become a success and reach your full potential. For more information about World-Class Business Etiquette visit

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Lyudmila Bloch

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