I am excited about Pruvan Mobile 2.0’s ability to absolutely ensure that my company can confidently and accurately verify the services we perform in the field for our clients
Austin, TX (PRWEB) September 20, 2010
Pruvan, a leading service record technology provider, today announced Pruvan Mobile 2.0, the next generation of Pruvan’s certified services platform, enabling providers of field-based services to create unalterable photographic evidence of work performed using the high-resolution cameras in popular next-generation “Pruvan Certified” Smartphones. With Pruvan Mobile 2.0, photos are captured, automatically associated with work orders, and uploaded in real time to the Pruvan “cloud,” all with no possibility of human intervention. This technology, and Pruvan’s “trusted third party” status, gives an unprecedented level of assurance to providers of field-based services and their clients that work was performed at a certain level of quality, at a particular time, and in a particular place.
Pruvan Mobile 2.0 solves the potential problem of photographic tampering through the alteration of date, time and geographic data associated with digital photos. Since the majority of job-site photos are taken with point-and-shoot digital cameras, whose settings can be manipulated to control time, date and GEO-tagging information, the opportunity for fraud in the field is significant. Organizations providing services in the field need to rely on the accuracy and integrity of the time, location and context information being submitted to their clients.
“I am excited about Pruvan Mobile 2.0’s ability to absolutely ensure that my company can confidently and accurately verify the services we perform in the field for our clients,” said Shane Steel, President of Greener Garden Estate Management. “Since Mobile 2.0 uses GPS satellites to fix locations, our data is far more accurate than before. When we used non "Pruvan-Certified” camera technology to get location readings, we often had our crews reporting work performed at the wrong site. In addition, the ability to have a single device to provide turn by turn directions, perform as a cell phone and transmit photos is amazing. The fact that we can upload photos to our office in real time or batch them in the Pruvan Certified Camera-Phone to be uploaded at the end of the day (all with no possibility of tampering or fraud) is a real convenience for us, and it helps conserve battery life.”
An important element of the Pruvan Mobile 2.0 platform is Pruvan’s Certified Hardware program. Pruvan has certified three next-generation Smartphones for use with Pruvan Mobile 2.0— the HTC Droid Incredible from Verizon, the Motorola Droid X from Verizon and the HTC EVO from Sprint, with many more devices coming soon, according to Pruvan. These next-generation Smartphones are particularly well suited for documentation of services being delivered in the field given their integrated 8 megapixel cameras and dual LED flash for low light conditions. In addition, Pruvan manages the deployment of all certified hardware for its customers.
“Pruvan’s vision is to become a “trusted third party” for the large-scale capture and storage of proof-of-performance photos and the associated evidence of when, where and for whom the photos were taken,” said Paul Palmer, President of Pruvan. “This vision is realized using Pruvan Mobile 2.0, which we designed specifically for Pruvan Certified Smartphones. Pruvan Mobile 2.0 enables real time collaboration with field service personnel and remote trading partners using live chat, photos, and video capabilities. This platform represents a huge step forward for providers of field-based services like property management, inspections, medical care, and emergency services.”
For clients who want to share Pruvan photos with their customers or trading partners, the Pruvan Mobile 2.0 “Viewer” makes this possible. The Pruvan Viewer can be embedded into any website and/or business process to view certified photos and certified service records that are securely stored in the Pruvan “cloud.” This enables customers to view the status of the field activities being provided by their field services organizations in real time, and with a level of assurance and confidence never before possible.
Pruvan is transforming proof-of-performance reporting for the field service provider industry. Pruvan has enabled providers of field services nationwide to capture, contextualize and securely share more than 14 million photos per month. Launched in June 2010, Pruvan is already being used by more than 1500 field vendors to automatically capture and store more than 600,000 proof-of-performance photos a day and the associated evidence of when, where and for whom the photos were taken. With Pruvan, service providers can dramatically reduce operational costs, workloads and the time spent on proof-of-performance reporting from the field. Pruvan’s ability to act as a “trusted third party” for proof-of-performance provides unprecedented transparency and peace of mind for the clients who rely on field service providers. Pruvan is privately held and headquartered in Round Rock, TX. For more information, please visit http://www.pruvan.com.