Irving, Texas (PRWEB) September 25, 2010
Resolvity, Inc. had been invited to speak at the South Central American Teleservices Association’s (ATA) Vendor Showcase and conference on October 5, 2010 at the Grapevine, TX Convention Center. Executives and managers from major contact center operations across the South Central region will join contact center solution providers for a full day of presentations, discussions and demonstrations of the latest advances in contact center technology and solutions. In addition to vendor booths and great networking, the seminar will also include panelist presentations on the hottest topics in the Contact Center Industry.
Jim Campbell, Regional Sales Director for Resolvity, will join representatives from Parallax Technologies and RealCom Solutions in a panel discussion titled “Technology Trends – What’s hot and what’s not”. Topics to be covered by the panel speakers will include the latest trends in customer surveys, at-home agent operations and on-demand speech IVR applications. Jim will focus on advancements in speech-enabled IVR services for major customer service providers including cable companies, high tech firms and insurance groups.
Resolvity will also be part of the Vendor Showcase which features leading providers of contact center technology and solutions in an interactive format. Vendors will showcase technology applications, business process improvement solutions and creative approaches to addressing people issues in your organization. From technology, to training, to hiring, to incentives – everything you need to plan for a 2011 and beyond.
To find out more about the Vendor Showcase and to register to attend please visit http://www.ataconnect.org and click on the “Vendor Showcase & Technology Fair” link on the right side of the page under the heading “Chapter Events”.
Resolvity’s on-demand speech recognition solutions help companies save money and enhance customer satisfaction by automating a wide variety of customer support calls. Resolvity solutions range from natural language call-routing to sophisticated interactive billing, technical and product support calls. The company has deep domain expertise with high-tech, telecom, cable providers, financial services, insurance and healthcare applications. Media contact 972-518-0863 or info(at)resolvity(dot)com. Please visit us on-line at http://www.resolvity.com.
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