Confirmit Expands Horizons for Customers with New Feature Set

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Launches Service Pack to deliver enhancements outside core release cycle

We are always looking at ways to deliver a better experience to our customers, both in terms of the service we offer and the way in which the Confirmit platform works.

Confirmit has launched the Confirmit Horizons Version 15 Service Pack, a rich set of features and functionality designed to enhance the Confirmit Horizons platform.

The Service Pack will deliver a wide range of system improvements to users ahead of the next major release of Confirmit Horizons, allowing them to take immediate advantage of a wide range of new capabilities.

Pat Molloy, Chief Strategy Officer at Confirmit, explains: “We are always looking at ways to deliver a better experience to our customers, both in terms of the service we offer and the way in which the Confirmit platform works. The Service Pack allows us to do exactly that by giving customers access to a wide range of functionality improvements well before the next major release of the platform.

“At the same time, it gives our research and development teams the opportunity to evolve the platform with new features that meet the latest needs of our customers in a focused, productive, and timely way.”

The service pack includes over 600 changes and improvements to the Confirmit Horizons platform, made as a direct result of feedback from users. Key developments include:

  • Enhanced reporting capabilities, with the ability to add bar charts to tables and a new Hitlist Designer.
  • Increased security through support for project-level database encryption (data-at-rest encryption).
  • Authenticated access to interview progress counts via mobile (or any other) browser.
  • Enhanced productivity and flexibility for sampling in Confirmit Community Panel through a range of improvements.
  • A range of new CATI features, including native telephone blacklist support for CATI-enabled projects.
  • A number of new functions for the improved recoded variable interface.

Full details about the new Confirmit Horizons Version 15 Service Pack can be found at http://www.confirmit.com

About Confirmit:
Confirmit is the world’s leading SaaS vendor for Customer Feedback, Employee Feedback, and Market Research applications. The company has more than 200 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells Fargo. Visit http://www.confirmit.com for more information.

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Gary Schwartz
Confirmit
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