When I first started using the BUMI service, I was immediately impressed with how transparent it is to our day-to-day operations
New York, NY (PRWEB) September 28, 2010
Backup My Info! (BUMI), the premier provider of online backup and recovery solutions for small to mid-sized businesses, today announced that Protravel International, Inc. continues to utilize BUMI for its off-site data backup and disaster recovery needs. Protravel is a full service, dynamic retail travel company with annual sales of nearly $700 million. With 780 employees spread throughout 24 worldwide locations serving a diverse client base, Protravel needed a backup solution that would safeguard its critical data and protect against a disaster recovery situation.
In the past, Protravel used a standard tape backup system to safeguard data across 13 servers. According to Lou Moran, Chief Technology Officer at Protravel, the daily backup processes were time-consuming, difficult to administer and could not be trusted.
"I wasn't even sure if the tape system was working, and if the backups would be there if we needed to restore," explained Moran. "With data backups, you cannot leave anything for chance, so we decided to replace our tape-based system with a hosted service. We identified several hosted backup options, and quickly realized that BUMI was best suited to support our enterprise needs. Additionally, their emphasis on service and support provided an added level of comfort knowing that if, or when, we ever need to restore data, they are well-positioned to guide us through the process quickly."
Protravel is using BUMI to backup data of local Microsoft applications including SQL, Office, SharePoint, and Active Directory, as well as their Web servers. In addition, Protravel utilizes BUMI to manage remote desktops and laptops, which are scheduled to run at specific intervals. If any of the servers, desktops or laptops experience backup errors, BUMI's senior-level technicians immediately notify Moran's team.
"When I first started using the BUMI service, I was immediately impressed with how transparent it is to our day-to-day operations," said Moran. "In addition, BUMI's proactive monitoring of backups - as well as the professional and friendly customer service we receive - have been added bonuses for us. We're not BUMI's largest client, but you would never know that from the attention to detail we receive. I want all my vendors to treat us like we are that important - and that's exactly what BUMI does with every interaction with them."
"Aside from providing best-in-class technology and processes, it is important for our team to learn about the nuances of each client's data so they are in the best position to backup and restore it," said Jennifer Walzer, CEO at Backup My Info!, Inc. "For Protravel, we understand the urgency of backing up their business-critical data and constantly work with them to ensure it is always safe and accessible."
About Backup My Info!
Founded in 2002, Backup My Info! (BUMI) specializes in delivering online backup and recovery solutions for small to mid-sized businesses. Based in New York City, BUMI provides an off-site data protection solution that addresses critical issues such as rapid growth of data, business continuity, and regulatory compliance. Every BUMI client is cared for by a team of senior-level engineers dedicated to providing proactive and personalized support. Clients include professional service organizations such as banking, financial, insurance, accounting, hedge funds and law firms. For more information, visit http://www.backupmyinfo.com, call (866) 444-BUMI (2864), or follow on Twitter at http://twitter.com/backupmyinfo.