iPhone App C3 Helps Avert Evacuation at John B. Hynes Veterans Memorial Convention Center

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The MCCA team needed an easy-to-use platform that allowed them to see and control high quality, realtime video to manage their staff, facilities and traffic flow for events. They found that C3 from Lextech Labs was the perfect solution.

Public Safety Manager Dioni Pimentel calls in to security headquarters after observing a potential issue on iRa C3.

iRa C3 let us focus our attention to the potential threat in real time no matter where we are and make informed decisions. That is extremely important for us.

Earlier this year, public safety officers at the John B. Hynes Veterans Memorial Convention Center averted a large-scale evacuation by using Lextech Labs’ iRa C3 mobile video surveillance app, which was credited with helping officials quickly examine and identify a suspicious briefcase left in a drop-off area during a VIP speaking engagement.

Resolving this issue using iRa C3 allowed commanders to quickly assess the object and assure responding security officers that it was left behind by a member of the VIP’s advance team. With the safety and security of their guests being paramount, officials with the Massachusetts Convention Center Authority used the app to assess the package within seconds of the first call, preventing the next level of response and in the end saving time, redeployment of staff, focus, and disruption of the event.

“It’s another vital technology tool in our tool bag, but one that is proving more and more valuable," said Massachusetts Convention Center Authority’s Public Safety Manager for Technology, Rob Noonan. “Patrolling some of New England’s largest buildings, which are often filled with tens of thousands of guests, iRa C3 let us focus our attention to the potential threat in real time no matter where we are and make informed decisions. That is extremely important for us.”

iRa C3 was recommended and installed by BCM Controls and is part of a larger technology initiative to embrace mobility. The MCCA also has two iPhone apps, myBCEC and myHynes. Both apps act as personal concierge services to facility attendees, helping them navigate the facilities, restaurants, hotels, retailers and get real time travel information.

About the Massachusetts Convention Center Authority (MCCA)
The Massachusetts Convention Center Authority owns and oversees the operations of the Boston Convention & Exhibition Center, the John B. Hynes Veterans Memorial Convention Center, the MassMutual Center in Springfield, MA and the Boston Common Parking Garage. In 2009, the MCCA hosted 208 events at the BCEC and the Hynes with 714,128 attendees, generating 521,556 hotel room nights and $420 million in economic impact for Greater Boston.

About Lextech Labs
Lextech Labs, based in Lisle, IL, is a provider of mobile solutions allowing video to be instantly delivered to mobile devices. The company was a winner in the Best New Technology Product of the Year category of the 2010 Edison Awards. Lextech Labs’ products include the C3 application for Apple and Blackberry platforms and computer web browsers. The company’s customers include federal agencies, law enforcement, universities and convention centers.

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Shannon Bradley
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