(PRWEB) October 12, 2010
VideoCentric has self-developed a voice and video over IP solution which uses Tandberg (now part of Cisco) E20 High Definition videophones as its terminals and a mixed environment consisting of an FTS gatekeeper & firewall traversal, Tandberg VCS control and RADVision ISDN Gateway as its central infrastructure.
Internally, VideoCentric has all the features of a standard office phone system (PBX) or VoIP Call Manager, but the Company has redeveloped a video-over-IP solution to support voice, data and analogue telephony, rather than the other way round. Craig Brown, Technical Director for VideoCentric said, “Calls between our own offices, our homes and our video-enabled customers are all routed via the internet and enjoy 720P-HD quality without the costs normally associated with telecoms-based solutions. An open-source interface allows old fashioned telephony and mobile users the ability to connect through, but most of our suppliers and our Unified Communications customers now talk to every employee, face-to-face without pre-warning”. He added “If the person at the other end has a videoconferencing system then we connect with video, otherwise it simply falls back to voice-only without the distant user being aware.”
A new feature already under test also allows PC webcam users to click on the “contact us” button on VideoCentric’s web site and route directly through to one of a number of professional desktop Tandberg E20 videoconferencing systems where the PC-originated call will “ring” and be answered in the normal way, except that the call will be video from end-to-end. This is to be extended to allow customers to choose which site or departments they wish to contact and the usual divert on busy, no-reply features etc will activated. This feature can be tested by Internet Explorer users right away, but other browsers are currently unsupported.
VideoCentric (The Video-over-IP Company) is an integrator & reseller of the world’s leading video conferencing and telepresence systems from Tandberg (now part of Cisco), Polycom, Lifesize, RADVision, Emblaze-VCON, Codian, and SONY. Headquartered in the Thames Valley, England, with demonstration suites in Wokingham and Edinburgh, VideoCentric markets its products and services primarily in the UK but has also formed associations with other Companies worldwide to facilitate the global supply and support of major corporations and system integrators, including those of Cisco, Avaya, Mitel, IBM and Siemens. VideoCentric’s services include the supply of IP & ISDN bandwidth, long-term financing , short-term hire, installation, maintenance, training, managed multipoint, firewall traversal registration and ISDN Gateway services as well as 24x7 video dial-in support to its fully equipped interoperability suite. For more information, visit http://www.videocentric.co.uk or telephone 0118 9798910 (England/Wales) or 0131 473 2351 (Scotland).