Bentley Systems Picks SDL Trisoft in Move Towards Structured Content and DITA for Multimedia Documentation and Training Materials

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Organization Sets Eye on Future of Interactive Publications

We are particularly impressed by the vision of having training and product documentation shared in a common repository to facilitate reuse, consistency and the ultimate goal of interactive content.

SDL (LSE:SDL) the leading provider of Global Information Management solutions, today announced that Bentley® Systems has selected SDL Trisoft™ as its Component Content Management system for the management of the company's documentation in DITA, the XML standard for technical documentation and training material. Bentley Systems is the leading provider of comprehensive software solutions for the infrastructure lifecycle.

To meet the growing demands of the company's global users, Bentley Systems' product documentation team set out to streamline Bentley's documentation processes and set a vision for the future - to produce more interactive documentation for the company's customers. Working alongside Bentley's product documentation team to implement DITA for their training materials is the Bentley Institute, providers of world-class training for Bentley Systems.

"We had multiple teams with multiple tools and processes when we started this project," said Bill Weber, director, project management and process integration, Bentley Systems. "We set out to develop a company-wide approach to both documentation and training materials that would provide Bentley Systems with a platform for delivering best-in-class interactive documentation. We selected SDL's Structured Content Technologies offering based on the strength of the DITA support in SDL Trisoft, the expertise of the team and the company's long-term vision for dynamic content."

"The Bentley Software Product Documentation group and Bentley Institute are impressive in their vision and understanding of the power of DITA and structured content," said Kevin Duffy, CEO, SDL Structured Content Technologies division. "We are particularly impressed by the vision of having training and product documentation shared in a common repository to facilitate reuse, consistency and the ultimate goal of interactive content."

In phase one, Bentley's Product Documentation group will deploy SDL Trisoft as the Component Content Management system for DITA, with JustSystems XMetaL® as the XML authoring tool. In phase two, the Bentley Institute will move training materials into structured content, leveraging SDL Trisoft with Adobe® FrameMaker® 9 and the DITA Training and Learning specializations. The goal is to have a common repository that enables the teams that write product and training materials to easily share content.

SDL Trisoft is a Component Content Management system specialized for DITA and dynamic publishing. It empowers global organizations to easily track and manage the relationship of thousands of topics of technical information through the lifecycle of content creation, review and publishing. SDL Trisoft's unique Publication Manager and multilingual content management capabilities empower writers and publishers to track and organize content into publications and then track their release to global markets.

About SDL
SDL is the leader in Global Information Management solutions. SDL's solutions increase business agility to enterprises by accelerating the delivery of high-quality multilingual content to global markets. The company's integrated Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information that reaches multiple audiences around the world through different channels.

Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP, Sony and Virgin Atlantic. SDL has over 1500 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 60 offices in 35 countries. For more information, visit

About SDL Structured Content Technologies
SDL's Structured Content Technologies division is the worldwide leader in Component Content Management and Dynamic Publishing software. Leveraging XML standards such as DITA and S1000D, the division's suite of products empower global companies to efficiently create, share, manage and publish technical information that is up to date and tailored to the interests of their global customers.

About Bentley Systems
Bentley is the global leader dedicated to providing architects, engineers, constructors, and owner-operators with comprehensive software solutions for sustaining infrastructure. Founded in 1984, Bentley has nearly 3,000 colleagues in more than 45 countries, $500 million in annual revenues, and, since 1999, has invested more than $1 billion in research, development, and acquisitions


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