By achieving certification, Fidelity Automotive Solutions has demonstrated that they are committed to protecting consumers and providing the most fair and honest service possible
Selbyville, DE (Vocus) October 8, 2010
The Vehicle Protection Association (VPA), an association formed to promote regulatory transparency, education and accountability for marketing and servicing automotive service contracts, announced today that Fidelity Automotive Solutions successfully completed the Certification-Audit Program.
Fidelity Automotive Solutions obtained certification after going through a thorough evaluation, including an on-site audit, to ensure they are in compliance with federal and state laws and that they are upholding the Standards of Conduct established by the Vehicle Protection Association.
"By achieving certification, Fidelity Automotive Solutions has demonstrated that they are committed to protecting consumers and providing the most fair and honest service possible," said Larry Hecker, executive director of VPA. “Customers can rest easy with the knowledge that the company is adhering to our association standards of conduct and is honestly representing services provided."
"Our goal is, and always has been, to provide our customers with the finest possible service and to protect them from the high cost of auto repairs," said Johnny Jirau, Chief Compliance Officer of Fidelity Automotive Solutions. "VPA certification confirms our strong commitment to our customer, letting them know that that we continue to be a leader in the industry and that we are always looking out for their best interests. "
As part of the Certification-Audit Program, companies must submit to a third-party for review. In addition to an on-site audit, companies also complete a self evaluation. If they pass through all of the rigorous evaluations, they can display the Vehicle Protection Association Certification logo on their marketing materials as a sign to consumers that they are a good company to work with.
About Fidelity Automotive Solutions
Fidelity Automotive Solutions protects consumers from the high cost of auto repairs. The company is a preferred agent for several of the largest vehicle service plan administrators nationwide. Most vehicle service contracts provided by Fidelity Automotive Solutions include 24 hour roadside assistance to ensure that Fidelity's customers will never be stranded when you need help the most. All Fidelity plans give consumers the option of having the vehicle serviced at the dealer or the repair facility of choice. For more information, visit http://www.fidelityautomotivesolutions.com.
About the Vehicle Protection Association
The Vehicle Protection Association (VPA) is a not-for-profit trade association representing firms that are active in the automotive service contract industry. Members include service contract finance companies, marketers, administrators, insurers, and software providers. VPA currently has more than 50 members. The organization is committed to ensuring regulatory compliance among members, educating consumers on their rights, protecting consumers, and otherwise ensuring the integrity of the automotive service contract industry. For more information, visit http://www.vpanet.org.