Osterman Research Publishes White Paper Detailing Why All Companies Must Retain Email and Other Electronic Content

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Osterman Research has just published What Are Your Obligations to Retain Email and Other Electronic Content?, a white paper that discusses the need for organizations of all sizes, in all industries to retain email and other electronic content.

In recent years, email has emerged as the primary channel of business communication for organizations in every industry. Email contains enormous amounts of important and useful content, including contracts, proposals, presentations, policy decisions and other business records.

However, a growing number of repositories – including Microsoft SharePoint®, Quickr® file servers, collaboration tools and various other application databases – also contain important electronic content. The explosive growth in business records being stored electronically means that “data retention” or “content retention” has increasingly come to mean “electronic data retention” or “electronic content retention.”

If an organization does not manage its electronic content properly, it can waste valuable time, money and IT resources reactively responding to litigation and regulatory requests, resulting in severe consequences of noncompliance. IT, legal and business decision-makers must work together to develop formal electronic content retention policies to reduce litigation and regulatory risks, while enhancing end-user productivity.

There is no unregulated industry – every industry has some level of obligation to retain its electronic business records. The bottom line for the vast majority of organizations is not if – but when – they will need to produce records to meet legal, regulatory or internal requirements.

“An organization that does not retain its email and other electronic content is putting itself at serious and unnecessary risk”, said Michael Osterman, principal of Osterman Research. “Preserving electronic business records is a best practice for any size of business, regardless of the industry in which it participates.”

What Are Your Obligations to Retain Email and Other Electronic Content? is available for download at http://www.ostermanresearch.com/whitepapers/download122.htm

For more information, please contact Michael Osterman at the venues noted above.


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Michael Osterman
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