The goal is to provide these customers with the same levels of service and the highly competitive rates that large companies enjoy.
Gilbert, AZ (PRWEB) October 15, 2010
American Group is pleased to introduce their expanded range of services for small and medium-sized companies looking for reliable, prompt and cost-effective shipping solutions. The goal is to provide these customers with the same levels of service and the highly competitive rates that large companies enjoy. In this economy, providing affordable means of transporting freight gives their clients the opportunity not only to survive, but to thrive.
American Group is positioned to deliver quality service and outstanding value. They have long-established relationships with the most trusted carriers in the business and their buying power affords them the opportunity to offer their customers extremely competitive rates for all levels of service. American Group emphasizes personal attention in order to fully understand their customer’s requirements and to provide the absolute best means of meeting their specific needs.
In their efforts to exceed expectations, American Group delivers a full spectrum of services highlighted by the following:
- The ability to place each shipment with the right carrier at the right time
- Service level choices that provide clients a customized freight quote that takes into account their specific needs
- A range of price points to help customers control their shipping budget
- Multiple modes of transport that balance affordable rates with prompt service
For domestic and international freight service American Group utilizes the right carrier for each shipment. These include Full truckload (FTL), Less than truckload (LTL), Full container load (FCL), Less than container load (LCL), as well as Rail and Air carriers. Expedited shipments, also known as Hot Shot shipments, are always available too.
The centerpiece of American Group’s approach to giving their customers the best service possible is their Traffic Management Software (TMS), part of their website which gives customers the ability to set up shipping online in just a few moments. The TMS system features an easy to use format that guides customers through the process, offering choices of carrier, level of service, mode of transport and many other options. This time-saving solution gives clients a single, secure and simple source for managing all of their shipping.
American Group is not the largest third-party logistics provider in the business and according to the company’s vision, becoming the biggest is not necessarily their focus. Instead, they are committed to the kind of personalized attention and customized service that will encourage their customers to make them their first choice for all their shipping needs. They are proud to serve as the preferred shipping solution for their small and mid-sized clients, providing a reliable and affordable partner to help further the growth and success of their clients.
As a sign of their high customer satisfaction ratings, American Group reports that most of their new business comes through the personal referrals of existing clients. They are available to discuss shipping needs and procedures, offer free price quotes, or schedule a shipment 7 days a week. Contact them by visiting their website, http://www.ShipAG.com , or by calling them toll-free at 866-553-6608.
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