The JW Marriott Desert Springs Resort & Spa Selects American Audio Visual Center(R) as Partner for Audio-Visual Services and Multimedia Production

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The JW Marriott Desert Springs Resort & Spa has selected the Extreme Customer Service® Company, American Audio Visual Center®, to become their partner for audio-visual, multimedia production and technical services.

The JW Marriott Desert Springs Resort & Spa has selected the Extreme Customer Service® Company, American Audio Visual Center®, to become their partner for audio-visual, multimedia production and technical services.

JW Marriott Desert Springs Resort & Spa in Palm Desert, California provides stylish surroundings and views that any well-seasoned traveler desires - including emerald fairways and mountains that seem to touch the sky. The resort offers fine dining, sizzling night-life, a 38,000 square-foot spa, expansive pools, and a newly remodeled lobby complete with gondolas and Lobby Bar. This lush desert oasis features 833 guest rooms, 51 suites and 210,000 square feet of flexible meeting space.

AAVC will keep an extensive inventory of the latest audio, video and lighting technology on property. In addition to their extensive inventory, the AAVC on-site staff will be comprised of a highly experienced technical team for turn-key meetings, presentations and show services.

AAVC attributes its successful growth to a strategic and purposeful plan to grow its market share by providing hotels and resorts with much more than just audio-visual service and support. Extreme Customer Service® has become the company’s foundation and culture. AAVC listened to what hotels and resorts were missing in the way of a true partnership: increasing revenue, offering higher levels of sales and marketing support, and becoming a more creative and production orientated one-stop shop. “We are not just order takers. We dive head first into every customers program with passion and creativity. We offer technology that most of our competitors in the hotel and resort markets don’t provide. The difference is that we have designed our company to fit what hotels need, and the byproduct is more revenue and better customer service scores for our hotel partners.” - Duane Tornquist, Senior Vice President of Creative Development & Chief Marketing Officer, AAVC

About American Audio Visual Center, Inc.
American Audio Visual Center® is a 17 year old privately held company headquartered in Scottsdale, Arizona. AAVC is the chosen partner for some of the most prestigious hotel and resort properties throughout North America. American Audio Visual Center’s® Technical Events Group travels around the globe with many of the world’s top corporations, producers and meeting planners, handling all of their audio-visual, multimedia and business theater needs. American Audio Visual Center® is known throughout the industry as the Extreme Customer Service® Company.

About JW Marriott Desert Springs Resort & Spa
Set among 450 lushly landscaped acres, Desert Springs is located in the heart of California’s Coachella Valley and framed by three majestic mountain ranges. Guest rooms and suites are located in wings surrounding swimming pools, lakes, verdant gardens, and manicured lawns. Recreation facilities include two championship golf courses, 20 tennis courts, basketball courts, lawn croquet, and biking. http://www.desertspringsresort.com

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