Zoara Customer Service Goes Far Beyond Call Of Duty

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Diamond and Jewelry Site Announces Customer Service Pledge; Works with Customers to Fulfill Special Requests

Zoara, the premier site for diamonds and jewelry, has recently announced a new customer service pledge: To go out of their way for each customer and ensure each request is met with 100% satisfaction.

Shopping for an engagement ring can be a challenging task. With factors such as ring style, the 4 C’s and a number of other questions to answer, finding the perfect ring can be a harrowing experience. But while many retailer sites might have comparable products, it is often difficult to find the perfect diamond engagement ring. And despite best efforts, many online retailers simply can’t handle special or custom orders.

But the Zoara customer service team strives to serve their customers better. The team at Zoara knows how difficult finding that perfect diamond ring can be and offers something more – to work with each customer to ensure they find exactly what they want.

Andy Williams, Zoara’s Customer Service Manager has dealt with customers who were looking for something specific and special explaining that “many of our customers don’t even see the specific product, such as wedding rings, they are searching for on http://www.zoara.com, and call our team to see if we can help them. Our answer is always yes.”

Andy went on to explain that Zoara strives to provide their customers with the best possible shopping experience, whether that includes placing special requests for diamond rings or custom orders and even locating hard-to-find products. “We want customers to feel special when they call us”, Andy noted, adding, “and that is exactly what we do – we take care of our customers.”

To view Zoara’s full collection of diamond jewelry, visit http://www.zoara.com or call the Zoara Customer Service Team at 1-800-431-0012.


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Juliana Jacobson

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