Macs Will Increase Their Market Share in the Enterprise by 57%

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A Survey polling IT Administrators by the Enterprise Desktop Alliance sees Mac Growth in Double Digits Through 2011.

Many organizations are considering more formal plans around device flexibility, responding to continued user pressure to supply and support a broader variety of hardware and software

A survey of IT administrators conducted by the Enterprise Desktop Alliance revealed that Macs will be the fastest growing systems in the enterprise through 2011. End users are seeing the value of the increased productivity of the Mac and IT administrators are finding the tools to integrate them into their current management environment. Macs will climb from 3.3% of all systems in 2009 to 5.2% in 2011. In that same period, more than 25% of all net new systems to be added in the enterprise will be Macs.

Much of the growth in Macs will happen in organizations that already have Macs installed. The median percentage of Macs in those organizations will double from 5% to 10%. In addition 65% of the respondents had at least some Macs in their organization, and the number of organizations with a measurable proportion of Macs will grow to 70% by the end of 2011. While growth in computers overall is softening from 6.1% in 2010 to 2.9% in 2011, Macs will show 40% and 23% growth in those same years.

“Many organizations are considering more formal plans around device flexibility, responding to continued user pressure to supply and support a broader variety of hardware and software,” according to VP Distinguished Analyst, Michael Silver, of Gartner.

In a related survey conducted in January of 2010 by the Enterprise Desktop Alliance, IT administrators in sites that had Macs identified their major issues. 81% said that parity in integration and management between Macs and PCs is important to their organization. In looking more closely, file sharing among systems and security emerged as the leading concerns.

Among the issues that ranked as "very" or "extremely" important to the respondents were:

  •     File Sharing between Operating Systems 79%
  •     Security 79%
  •     Client management (inventory, patches, compliance) 72%
  •     Active Directory integration 66%
  •     Cross-platform help desk and knowledge base support 60%

“With increased numbers of Macs, IT management is finding ways to get control,” said T. Reid Lewis, president of Group Logic, a founding member of the Enterprise Desktop Alliance. “Solutions that extend Windows management to the Mac let organizations leverage their current administration to accommodate the Mac.”

In other results from the same survey conducted in January 2010, IT administrators who had both Macs and PCs asserted that Macs are less expensive to manage, agreeing that they are easier to configure, require less time training and troubleshooting, and generate fewer help desk support calls than Windows systems.

About the Survey:

460 IT administrators from business and government organizations with hundreds of system disclosed their expectations in an online survey conducted during May and June of 2010. The respondents represented a total of 3.2 million computers in 2009 growing to 3.5 million in 2011. Some of the respondents had fewer than 200 computers and some had more than 200,000. The median had 400 desktops and 200 laptops in their organization in 2010.

About the Enterprise Desktop Alliance:

The Enterprise Desktop Alliance (EDA) is a collaboration among enterprise class software companies to deliver solutions that streamline the deployment, integration and management of the Mac in sophisticated Windows-centric IT environments. By leveraging the suite of capabilities that EDA solutions offer, an enterprise can use the same hardware and software infrastructures to easily integrate Macs and achieve the same level of control, security, policy compliance, and services that they currently have with their Windows platforms. Member companies include Absolute Software, Centrify, Group Logic, IBM and Web Help Desk.

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Tom Cromelin
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