Our technology and services not only help companies maintain strong revenue growth, but we can help them find trends, nuances and even red flags within their customer service engines
Denver, CO (PRWEB) October 25, 2010
HyperQuality was named one of the fastest growing tech companies in North America by Deloitte. Deloitte's Technology Fast 500™ ranks the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies based on percentage of fiscal year revenue growth during the period from 2005-2009. HyperQuality ranked in the top 50 percent, at no. 206.
This award comes just one week after the Puget Sound Business Journal named HyperQuality a Fastest Growing Private Company, and after a leading technology industry publication selected HyperQuality's flagship software, ClearMetrix, a winner of its IP Contact Center award.
HyperQuality's core business is helping enterprises attract and retain customers by providing quality assurance monitoring and evaluations within enterprise contact centers. The company's ClearMetrix software helps synthesize the evaluation data and delivers highly targeted business intelligence that can help enterprises make decisions to positively impact revenue, sales and expenses across the organization.
"Our technology and services not only help companies maintain strong revenue growth, but we can help them find trends, nuances and even red flags within their customer service engines," said Chris Coles, president and CEO of HyperQuality. "We're poised to continue our growth path due to an expanding client base and new technology innovations."
"HyperQuality and the other 2010 Technology Fast 500 winners forged ahead in a challenging economic environment to realize exceptional growth," said Phil Asmundson, vice chairman and Deloitte's U.S. technology, media and telecommunications leader. "Deloitte commends HyperQuality for this impressive accomplishment."
Overall, Technology Fast 500™ award winners for 2010 had revenue growth ranging from 146 percent to 164,079 percent from 2005 to 2009, with an average growth of 2,361 percent.
For additional detail on the Technology Fast 500™ including selection and qualifying criteria, visit http://www.fast500.com
"HyperQuality has proved itself to be one of the fastest growing tech companies in North America, and we are proud to honor them as one of the 2010 Technology Fast 500™," said Mark Jensen, managing partner, venture capital services, Deloitte & Touche LLP.
About HyperQuality, Inc.
Founded in 2003, HyperQuality (http://www.hyperquality.com) is the leading provider of third-party quality assurance and business intelligence for contact centers. With a strong focus on call center operations, the company evaluates millions of interactions annually between contact center agents and customers and, using advanced analytics, generates actionable feedback to drive performance improvement.
Ultimately, HyperQuality helps companies - including some of the most well-known brands in the technology, telecommunications, travel, retail, financial services, education and utility industries - improve the quality and effectiveness of their customer interactions. HyperQuality provides quality evaluations, ClearMetrix, the industry's first quality assurance Software as a Service workflow platform, Customer Surveys and Professional Services.
HyperQuality is a global business with corporate headquarters at 316 Occidental Ave S. in Seattle. For more information, call (206) 283-7119 or visit http://www.hyperquality.com.
As used in this document, "Deloitte" means Deloitte LLP. Please see http://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.