Lowell, MA (PRWEB) October 28, 2010
Lyrix developed middleware logic (US patent), monitoring software, and a Day2 service methodology that delivers accuracy rates beyond any speech directory in the industry. A claim validated by some of the most demanding customers in the world. With growing bandwidth and the ubiquity of SIP, it is finally feasible to deliver high quality speech applications from the cloud. Available from the Broadsoft Marketplace (http://marketplace.broadsoft.com/applications/mobiso.php) , Mobiso Speech Assistant removes the previous barriers to broader speech acceptance, eliminating the hardware, price, and expertise issues.
Stewart Hampton, Director of Marketing at Lyrix states: "We offer an easily affordable entry price point of $24.99 per month for 25 employees, no setup, no contract fees, and same day activation. Our close working relationship has resulted in tight integration to Broadworks, enabling a fully automated provisioning and maintenance process. Once configured, you don’t have to think about the application. Mobiso automatically creates a cloud tenancy for your customer and directory adds, moves, and changes flow to the cloud, keeping the customer’s speech directory up-to-date. "
The user may speak people, places, product names, customers…whatever names the customer feels is useful. External callers, trying to reach your customer’s users, can be serviced by Mobiso the same way, with a company greeting welcoming the caller and then routing the caller to the correct destination; in this way, Mobiso serves as a customer service application in addition to a speech dialer for the customer.