We feel that iCongo's top rank in 'Order Management' reinforces our belief that iCongo is providing an eCommerce platform with the most advanced end-to-end functionalities including advanced Order Management capabilities
Montreal, Canada (PRWEB) October 28, 2010
iCongo Inc., a leading enterprise-class e-commerce platform provider announced today that Forrester Research, Inc., a leading research and analysis firm, has ranked iCongo as a "Leader" in the research report titled, The Forrester Wave™: b2c eCommerce Platforms, Q4 2010 (October 2010). The report reviewed the top 12 global enterprise class eCommerce platform vendors evaluating them on 111 criteria, and ranked iCongo as a "Leader" in the market. iCongo was also the top ranked company in terms of "Order Management" according to the report - and received its highest marks for "Security", "Product Strategy" and "Customer Management and service" capabilities.
The report states that ecommerce platforms have a relatively low cost but high return on investment (roi) in the spectrum of enterprise IT projects and support a new or maturing revenue stream that meets the needs of a changing consumer.
We believe that this independent analysis validates iCongo's leadership on providing advanced Multi Channel Order Management capabilities. The report states that "…increasingly today, our clients are looking to solve for all direct orders via the eCommerce system, including Web, phone, and mobile, as well as to support orders initiated or fulfilled in stores. And that solution must also span multiple sites and possibly even geographies while supporting some inventory being pulled from a central distribution center, some being drop-shipped by vendors, and some being pulled from an overflow warehouse managed by a third party." "We feel that iCongo's top rank in 'Order Management' reinforces our belief that iCongo is providing an eCommerce platform with the most advanced end-to-end functionalities including advanced Order Management capabilities," commented Steve Kramer, President for iCongo Inc.
The report also states that "Consumers expect a consistent and relevant experience across all of a company's channels, which encompass the web site, store personnel, in-store kiosks, mobile Web and applications, call centers, and even marketing channels." "We believe receiving one of our highest scores in 'Product Strategy' further validates the direction we are taking our platform," commented Steve Kramer.
"We believe iCongo's continued recognition in independent research reports such as The Forrester Wave for b2c eCommerce Platforms is driven by the success of our customers. Our global customers leverage iCongo's eCommerce platform to deliver and manage their complex multi channel eCommerce businesses and are the greatest testament to the strategic and financial impact our platform can have on an organization," said Irwin Kramer, ceo, iCongo Inc.
About iCongo, Inc.
iCongo is a leading e-commerce platform provider enabling companies to successfully run their mission critical e-commerce operations using iCongo's comprehensive e-commerce Platform. iCongo's solutions include b2c and b2b e-commerce, order management and warehouse management systems, cross and multichannel channel systems and a comprehensive marketing suite. iCongo has been favourably positioned by independent research firms in reports including and Gartner's Magic Quadrant for e-commerce. iCongo's clients include many multi-national and world-renowned retailers and brands. To learn more please visit http://www.icongo.com
Toll Free: (888) 944-2664
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