Seattle Sounders FC Named October “Best Alive Chat Call To Action Sports Team”

Share Article

WebsiteAlive, a leader in Live Chat technology and the foremost sports team Live Chat provider, servicing teams from the NFL, NBA, NHL, MLS and NCAA, named two-time U.S. Open Cup Champion and playoff bound, Seattle Sounders FC, “Best Alive Chat Call To Action Sports Team” for the month of October.

WebsiteAlive, a leader in Live Chat technology and the foremost sports team Live Chat provider, servicing teams from the NFL, NBA, NHL, MLS and NCAA, named two-time U.S. Open Cup Champion and playoff bound, Seattle Sounders FC, “Best Alive Chat Call To Action Sports Team” for the month of October. Not only can fans chat with ticket representatives in real time before making a purchase, they can see the view from their seats using the 3-D technology the Sounders FC incorporate on their site — http://www.soundersfc.com.

"We have been using Alive Chat since February 2009 and have been very pleased with the results. It has allowed us to sell seats, up-sell buyers and educate our fans/buyers on Qwest Field. Live Chat allows our ticket reps to multi-task by answering multiple chats, or chats and phone calls at the same time. While we don’t have a 100% close rate on chats, it does allow us to build a relationship with the fan/buyer that may not have been able to be achieved otherwise," commented Mike Spring of the Seattle Sounders FC.

“The Sounders FC take Live Chat seriously and are using it to the fullest extent, as an all around communications tool,” explained Adam J. Stass, Managing Director of WebsiteAlive. “Using Alive Chat, fans can easily chat with representatives regarding ticket availability and seating options as well as general team and stadium information. The addition of Bellena’s 3-D technology makes selecting seats an entirely new experience. Fans can move from available seat to seat and check out the view of the field, all while chatting with a sales rep before making their final decision and purchase.

“Major League Soccer isn’t the only thing taking the country by storm; so is Alive Chat. We are honored to recognize the Sounders FC for their use of Alive Chat.”

Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.

Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, you can easily brand your Alive Chat chat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience.

To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com or visit them on the web at http://www.websitealive.com.

About WebsiteAlive — http://www.websitealive.com

Since 2004 Alive Chat software from WebsiteAlive has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies including Royal Caribbean Cruises, Ltd., Cleveland Cavaliers, Chicago Blackhawks, The San Francisco 49ers, Seattle Seahawks and Seattle Sounders FC, Bridgestone Golf, Gold’s Gym, Keller-Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Morrisa Zimmeth

888-696-4513
Email >
Visit website