Concierge Communications Launches Agent Community

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Concierge Communications announced the launch of its Sales Portal. The portal will provide Concierge's sales agents easy access to tools, training, and other valuable resources.

Concierge Communications, a Tempe-based communications and technology broker, today announced the launch of a Sales Portal for their communication and technology agents. The Sales Portal will enhance the Concierge agent community by providing the independent agents easy access to tools, training, and information needed to service their clients.

The Sales Portal includes:

  •      Order Submission Page and Process
  •     Provider Promotion Information
  •     Agent Incentives
  •     Provider List with Associated Contacts and Descriptions
  •     Provider Extranet List
  •     Resources (Demo Accounts, Demo Equipment Information, Meeting Room Calendar, etc.)
  •     Sales Tools Including Agent-Branded Marketing Materials
  •     Sales Development Resources
  •     Training Including On-Demand Training and Concierge-Lead Trainings
  •     Frequently Asked Questions
  •     Certifications

“We are excited to provide another competitive advantage tool set for our agents,” said Clark Atwood, Vice President at Concierge Communications. “Our role, as a leading consultative master agent means we need to keep our agents ahead of the information challenges they face. Our support structure involves so much more than getting a quick set of quotes to the agent. Our agents are pre-qualifying their opportunities for disruptive and custom solutions.”

“We are seeing that many of the new solutions are available regionally today instead of from a handful of national players,” said Perry Chrisler, President at Concierge Communications. “By organizing the information, committing to maintain it and delivering a structured learning program, we are able to effectively handle more provider options for our agents. It takes new tools, new processes and commitment to expand learning beyond simple circuit sales.”

The Sales Portal is an extranet created with and hosted by Microsoft SharePoint. The portal will combine some of the resources the company previously used in distributed systems plus add several new and dynamic features. Information will be better organized, easier to find through search capabilities and include the ability for agents to sign up for alerts on specific content.

About Concierge Communications
Concierge is a national consulting, business communications and technology solutions broker representing over 40 different business communications providers. Concierge offers a single source for a variety of business technology needs. For more information, visit http://www.conciergecom.com or call 888.353.9900.

Media Contact:
Elyssa Dull
Concierge Communications
Phone: 888.353.9900

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