San Jose, CA (PRWEB) November 2, 2010
Bidoma, a software and solutions company announced the availability of The MOSSExtra.com Website. Microsoft ® SharePoint ® customers can try and buy apps to help run their businesses more efficiently using existing SharePoint installations.
Tailored to global customers, the first MOSSExtra.com apps are designed to deliver efficient customer service by reducing inefficiencies and promoting self-service capabilities. Users from around the world can seek answers to common questions at their leisure before contacting a live support person.
Available immediately, the first app offered on MOSSExtra.com is Dynamics CRM KB Search which enables organizations to share an existing Microsoft Dynamics ® CRM Knowledge Base (KB) through SharePoint. The most common answers and solutions documented in the KB are shared with users to reduce initial contact with live support personnel. The KB Search app aims to reduce the number of service requests by answering the most common questions online, and thereby saving money.
- Maintain single knowledge base in Dynamics CRM
- Decide what articles to publish to SharePoint
- Decide where to publish articles
- Simple search and view of KB articles
- Share articles using hyperlinks or by e-mail
- Multi-language support (English, French, German, Italian, Japanese, Portugese, Spanish)
The KB Search app is available in different editions to accommodate single server ($499 USD) to multiple server enterprise ($999 USD) scenarios.
Download and try the app free for 30 days. After realizing the benefits, simply purchase a permanent license and enter the key to continue using KB Search.
Customization services utilizing enterprise software engineers are available to tailor the apps to your requirements, help with setup and configuration, or to deliver custom development projects.
Bidoma, based in San Jose, CA, provides business intelligence (BI) and SharePoint software, and solutions. Bidoma helps companies support better business decision making and improve productivity. Bidoma was founded by former Microsoft employees with more than 25 years’ of experience at Microsoft, delivering solutions to internal Microsoft business groups and executives. Bidoma solutions are based on the latest Microsoft technologies. Bidoma is a member of The Microsoft Partner Network and regularly participates in early adopter programs.