COMPUTERLINKS Announces Authorized Training Center and Support Partner Status for Palo Alto Networks

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COMPUTERLINKS to offer training and technical support to North American partners starting November 2010

COMPUTERLINKS, a global value-add distributor, has announced their North American Authorized Training Center appointment by Palo Alto Networks™, the network security company. This offering from COMPUTERLINKS adds a great benefit to North American resellers in need of additional options for their partner training as part of the NextWave program requirements. Through the COMPUTERLINKS Authorized Training Center, resellers will receive the knowledge needed to further develop the North American channel. Offering both a fully-equipped training lab, as well as pre-sale technical demos to Palo Alto resellers, COMPUTERLINKS will serve to enhance the Palo Alto Networks partner experience.

The COMPUTERLINKS Offerings are as follows:

  •     PAN-EDU 201- During this 2 day introductory-level class, the instructor will lead students through the process of installing, configuring, managing and troubleshooting Palo Alto Networks next generation firewalls. Successful completion of this two-day, instructor led course will enable the attendee to install, configure, manage, and perform basic troubleshooting on the entire line of Palo Alto Networks next generation firewalls.
  •     PAN-EDU 301- The 1 day Advanced Troubleshooting class covers basic troubleshooting methodology for the Palo Alto Networks firewall. It is primarily focused on troubleshooting scenarios. Successful completion of this one-day, instructor led course will enable the attendee to perform advanced troubleshooting on the entire line of Palo Alto Networks next generation firewalls.

“With the addition of COMPUTERLINKS as an Authorized Training Center,” stated Brett Eldridge, Vice President of Global Support for Palo Alto Networks, “we feel very confident that they will be a strong asset to assist us with partner enablement. COMPUTERLINKS has a reputation for offering the top tier levels of support and education, and this partnership is one in which Palo Alto Networks feels confident that we have the right distributor on board to strongly enable the North American channel.”

Additionally, COMPUTERLINKS will offer Tier 1 and 2 partner support to their reseller customer base. Under the support structure, COMPUTERLINKS engineers will serve as the initial point of contact for support assistance, to aid resellers in troubleshooting, resolution of support tickets, and other potential support inquiries.

“Throughout the channel, COMPUTERLINKS understands that the value-add proposition we offer is designed with the sole purpose of partner enablement,” stated Russell Zientek, CEO of COMPUTERLINKS North America. “The addition of COMPUTERLINKS as an Authorized Training Center, and the ability to offer partner support further solidifies the intentions we have in assisting Palo Alto Networks as they grow their channel, and seek to educate their partners fully in order to better enable their sales teams.”

COMPUTERLINKS is a leading distributor of IT security and Internet technology solutions, providing North American channel partners with reliable, supported solutions from world-leading hardware and software manufacturers. COMPUTERLINKS provides a comprehensive and complementary product portfolio, backed by an extensive range of professional services, to ensure channel partners deliver the right solutions to their customers. 100% committed to the two-tier channel, COMPUTERLINKS delivers profitable growth to partners and competitive advantage to their customers by providing a full-service package of technical, sales and marketing support, practical training and efficient logistics.

About Palo Alto Networks
Palo Alto Networks is the network security company. Its next-generation firewalls enable unprecedented visibility and granular policy control of applications and content – by user, not just IP address – at up to 10Gbps with no performance degradation. Based on patent-pending App-ID™ technology, Palo Alto Networks firewalls accurately identify and control applications – regardless of port, protocol, evasive tactic or SSL encryption – and scan content to stop threats and prevent data leakage. Enterprises can for the first time embrace Web 2.0 and maintain complete visibility and control, while significantly reducing total cost of ownership through device consolidation. For more information, visit

For more information on Palo Alto Networks, please visit

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Russell Zientek

Mike Haro
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