Peterborough, Cambridgeshire (PRWEB) November 11, 2010
Halcyon Software announced the first new release of the Snapshot technology since acquiring the software in May this year from Mid-Comp International Pty Ltd.
Snapshot TSC is a well known name in the IBM i (iSeries) community, as a specialist performance utility. The software notifies IT administrators if there are performance problems or application issues that could adversely affect the performance of IBM i servers and seriously impact critical business operations.
The Snapshot customer base has an international spread and is supported in Europe, US and Asia Pac.
Halcyon specialises in multi-platform systems management solutions which support IBM mid-range systems, including IBM i, AIX as well as Windows, UNIX and Linux platforms.
Snapshot TSC v10.6 has major enhancements to ensure compatibility with IBM i 6.1 and 7.1 and minor bug fixes from previously reported issues.
Donnie MacColl, Director of Technical Services at Halcyon comments, "Our primary objective for our first release was to make sure the software would run on the latest IBM hardware and operating systems and fix any minor bugs. We also want to demonstrate to Snapshot TSC customers that Halcyon is totally committed to releasing new versions of the software and will continue to invest in developing this technology".
MacColl continues, "What is very evident talking to customers is that the software has a wide appeal and a loyal following. Customers comment on how easy it is to configure and the simplicity of using the tool to extract the data they really need. It's a very useful specialist performance tool to keep in our portfolio so watch this space for the next release".
Halcyon Software has already planned 5 major enhancements for the next version of Snapshot TSC planned for release in Q1 2011.
These include enhancements for remote response location with automatic dynamic statistic gathering, disk collection, automatic restart of the Snapshot TSC performance collection facility, a refresh of the capacity simulator database and improvements in the library statistics function to ease modelling.
Halcyon are keen to hear views from all Snapshot TSC customers and resellers on what they would like to see added to the software so these items can be included in the development roadmap. Customers can email email@example.com and Halcyon will acknowledge every request received.
About Halcyon Software
Halcyon Software is a global leader in multi-platform systems management software. With more than 20 years of delivering proven solutions and first class customer support, Halcyon's products proactively monitor, manage and automate IT operations. Large multi-nationals, corporate and public sector data centres as well as small to medium sized organizations throughout the world rely on Halcyon Software to ensure their mission-critical systems, core applications and services are available 24/7.
Halcyon solutions support IBM enterprise class systems, including the IBM i®, AIX® as well as Windows®, UNIX® and Linux® platforms.
Halcyon Software reduces the complexity of systems monitoring and automation. Solutions deliver real ROI by automating 100 percent of routine tasks to free up valuable resources, reduce operating costs and minimize the risk of human error.
With regional offices in Peterborough UK, Philadelphia, USA and Melbourne, Australia, Halcyon also has a world-wide network of partners and distributors supporting EMEA the Americas, and Asia Pac territories.
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