We've always offered customer service and job-specific training for new employees
Santa Ana, CA (PRWEB) November 11, 2010
AmeriPride Tax Group, the leading tax assistance group that offers planning, preparation and help for people with tax issues, extended its commitment customer service by expanding its training program. AmeriPride tax counselors receive a comprehensive education about tax matters to ensure they provide excellent customer service and support.
BBB Accredited AmeriPride Tax Group believes strongly in education. Focused on providing superior service to its clients, who include individuals and businesses, the company continually educates personnel on tax agency policies, procedures and tactics. Personnel receive comprehensive training before going to work on client files. In addition, weekly compliance and rules training sessions reinforce key concepts so employees have the knowledge and skills they need to provide taxpayer assistance.
“Our mission is to provide taxpayers with protection, peace of mind and results. We accomplish this by ensuring that our team of professionals, tax counselors and support staff receive on-going training on tax codes and updates on the continual stream of revisions,” said Victoria J. Burns, AmeriPride Tax Group Managing CPA.
Taking a unique approach to education reinforces the company’s pledge to providing superior customer support.
“We’ve always offered customer service and job-specific training for new employees,” said Burns. “The weekly training program provides more in-depth information and gives employees a forum where they can gain clarity on key topics. It also empowers supervisory staff to ensure that all employees, both support and customer facing, have an understanding of the relevant tax laws.”
Regardless of their professional background, all employees are required to attend and participate in training sessions. The result is an atmosphere that encourages ongoing education and a staff focused on continually improving customer satisfaction.
About AmeriPride Tax Group
AmeriPride Tax Group is a tax assistance group that provides protection, peace of mind, and results to taxpayers seeking permanent solutions to IRS, state, and payroll tax issues. Employing a team of tax professionals, including certified public accountants (CPAs), enrolled agents (EAs) and attorneys, AmeriPride Tax Group evaluates every situation to determine the best course of action. Offering strategic tax planning, tax preparation and help for specific tax problems, AmeriPride Tax Group is accredited by the Better Business Bureau. As a member of the American Society of Tax Problem Solvers (ASTPS) and the National Association of Tax Professionals (NATP), AmeriPride Tax Group maintains high standards for quality and service.
For more information or to access free tax education resources visit http://www.AmeriPrideTaxGroup.com today.
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