Discrete Wireless Publishes Results of Customer Satisfaction Survey

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Study reveals that 94 percent of Discrete Wireless customers would refer MARCUS Fleet Tracking solution to another business or associate

Fleet tracking

MARCUS GPS Fleet Tracking

The MARCUS Fleet Tracking solution has proven to be a highly scalable solution that provides rapid ROI and easy deployment for our clients."

Atlanta-based Discrete Wireless, Inc. (http://www.discretewireless.com), the value leader in GPS vehicle tracking and fleet management solutions, today announced detailed results of its customer satisfaction survey, including ROI, benefit and referral metrics. The survey was conducted in association with its sister company, Cybit, located in the U.K.

Out of thousands of Discrete Wireless customers that responded, more than 35 percent realized ROI on their MARCUS® Fleet Tracking solution purchase within the first six months. Additionally, more than 21 percent of respondents achieved ROI on their MARCUS solution within seven to 12 months.

Mike Scarbrough, CEO of Discrete Wireless, said, “The MARCUS Fleet Tracking solution has proven to be a highly scalable solution that provides rapid ROI and easy deployment for our clients. Whether they are small to medium-sized businesses or large enterprise organizations, these results validate that our fleet tracking solution delivers measurable results to our clients’ bottom line.”

Discrete Wireless customers benefit in numerous ways when implementing the MARCUS Fleet Tracking solution. Increased productivity was the top response with 53 percent of respondents citing its impact on their business. Forty-five percent of those surveyed responded that compliance to hours of service was a mission-critical benefit as well. Other highly ranked benefits included minimized operating costs, decreased emissions and fuel consumption, reduced fleet maintenance and repairs, insurance premium reductions, enhanced customer satisfaction levels and improved service call response times.

For more information about Discrete Wireless and how our solutions can benefit your organization, please visit our Web site at http://www.discretewireless.com and review our customer case studies. You can contact a sales specialist at 800.358.6178.

About Discrete Wireless, Inc.
Established in 2000, Discrete Wireless, Inc. provides the highest value GPS fleet tracking solution in the industry. The MARCUS system is a 100 percent, Web-based application that enables service and distribution organizations to proactively manage fleet operations while reducing operational costs and maximizing revenue. For more information, please visit our Web site at http://www.discretewireless.com.

MARCUS is a registered trademark of Discrete Wireless, Inc.

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Ashley Jones
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