Aspect Enterprise Solutions Underscores Quality And Service Commitment

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New director of quality and customer service appointment further strengthens management team.

Aspect Enterprise Solutions (AES), a leading provider of software as a service (SaaS) commodities trading and risk management solutions, today underscores its commitment to quality and customer service with the appointment of Rouven Schreck to the newly created post of director of quality and customer service.

Schreck brings to AES a wealth of quality management expertise across a range of businesses in Europe and the US including Rivermuse, Visto, Good Technology and application service provider Andate together with several other Vodafone Group companies. In addition to overseeing product quality he will also lead customer service across the entire family of AspectDSC and AspectCTRM solutions.

In his new position Schreck joins an expanded management team at AES and reports directly to AES CEO Steve Hughes. “Rouven is a key addition to the AES team and will focus on quality throughout the organization from initial product design through to delivery, implementation and long-term customer support. His appointment is a reflection of our commitment to quality standards and to excellent customer service across a growing product family and an expanding range of commodity markets.”

With the world’s first fully Web-delivered, trading and risk management and market data platform for desktops through to mobile devices, AES has built a substantial global user base for its fast to deploy, easy to support and simple to learn and use solutions. The company’s technology scales readily from small trading companies through to large enterprises.

About Aspect Enterprise Solutions
Aspect Enterprise Solutions provides enterprise class market information, trade and decision support tools for energy, metals and commodities professionals. The company delivers near real time position keeping, risk management, market prices and intelligence to users virtually anywhere, anytime. Trusted by over 500 corporations in more than 80 countries, the company's solutions routinely support more than $10Bn of transactions every day. They go live quicker, fit more exactly and deliver greater ROI yet cost far less to implement than first generation offerings.

AES applications include AspectCTRM®, its flagship full-featured commodity trading and risk management enterprise suite for front, middle and back office. Aspect TradeFlo deploys out-of-the box in just a few weeks. This CTRM lite edition is designed for small to mid-size trading, supply and end-user companies with smaller budgets and less complex requirements. As companies grow, and demands for more features expand – it easily scales to meet those requirements. AspectDSC is its decision support center for traders offering oil, metals and agricultural market news, prices, futures and analytical tools on desktops and mobile devices including Apple® iPhone® and iPad®, and BlackBerry®. See for more information.


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Jane Pryce-Jones
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