Launch of Allows Life Science Companies to Collect Adverse Events, Complaints and Clinical Study Information from Customers or Patients

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Life science companies now have a new tool to collect adverse event information quickly and accurately directly from their customers or patients by utilizing a new interactive tool,

The release of, a web-based, intelligent information capture system, is the first adverse events and complaints reporting system that allows product users to file reports online. was designed to help medical device and pharmaceutical companies gather the user information needed for accurate device tracking, complaint collection and clinical trial monitoring. By providing users with a sophisticated, accurate self-reporting system that can be accessed from any web-enabled computer, enables companies to scale up data-gathering activities quickly without hiring and training additional call center staff.

“ is the first product that lets customers report adverse events and product complaints whenever and wherever it’s convenient for them,” said Anita Ymeri, CEO of Ylogical LLC, makers of “The online system allows companies to automate the data collection process while fulfilling all legal and regulatory requirements, including FDA and EU compliance standards.”

The software comes with sandbox, development, validation and production environments to meet the rigorous testing requirements of life sciences organizations.

With, hospital and clinic staff can simply navigate to a unique URL using any standard browser, and answer a series of algorithmically determined questions related to the product or drug. The system also allows them to point and click on specific parts of a medical device to locate the source of the problem. Once they have completed their report, the system applies an automated risk assessment algorithm to the data, and forwards it instantly to the company’s support and regulatory team.

Because can be configured with a sophisticated set of algorithms, companies can customize their reporting environment to collect accurate, high-quality data for a specific medical device or pharmaceutical product. No technical expertise is required to design or implement the software, allowing customer support and regulatory staff to manage the process. was developed to meet rigorous industry standards for the collection and storage of sensitive and proprietary data. Security features include SSL encryption and configurable authentication. Data is stored in high-security, earthquake-proof data center that uses keycard and biometric scanning protocols and 24/7 interior and exterior surveillance. can be used as a stand-alone data collection system, or the collected data can be integrated seamlessly into existing complaint handling and call center processing systems.

More information is available on the website at

About the company is a product designed by Ylogical LLC, which was founded in 2009 by life sciences industry veterans with a combined experience of more than 35 years. software is the first web-based application the company has created for the life sciences industry. Located in Santa Barbara, California, the company is managed by Anita Ymeri, CEO.

For more information about, Ylogical, or to arrange an interview with Anita Ymeri, CEO, please contact PR Dept at 612-216-3496 or PR(at)ylogical(dot)com.

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