Trevose, PA (PRWEB) November 18, 2010
Airclic, a global provider of software that improves the performance of mobile supply chain and logistics operations, today launched Service Perform® for Waste Service, a feature rich solution, proven to shorten billing cycles and increase customer satisfaction in the highly competitive waste services industry.
Service Perform provides valuable insights into drivers’ route activities, resulting in more efficient routes, improved container management and increased customer satisfaction. And most significantly, the product automates the billing processes to simplify invoice reconciliation and decrease billing cycles.
“The waste services industry is extremely competitive, making superior customer service a must-have these businesses,” said Rick Pontin, CEO of Airclic. “Service Perform delivers data that the waste services back-office managers need to increase productivity, address contract compliance, invoice issues and streamline container management. As with all of the products on our Mobile Performance Platform® – Service Perform drives efficiency, productivity and results in long-term, relationships for our client’s customers.”
Service Perform enables drivers to electronically document several route activities with date, time and GPS stamped images, including:
- Proof-of-service: "Before and after” data of containers prior to service and following service with validation provided to customer upon invoicing
- Service disruptions: Situations when drivers are unable to service the container because it is blocked or otherwise unserviceable
- Site conditions: Overfilled containers, waste around container, contaminated refuse, and the physical condition for each container to identify repair needs
- Safety: Dangerous conditions that pose a safety threat to the driver or customer such as a damaged container, low hanging wires
Service Perform for waste management is the seventh product in Airclic’s Perform® Product line, a portfolio of proven, reliable, hardware and carrier inclusive, easy-to-use and industry-specific solutions that automate workflow and deliver 360-degree management of business operations.
Download the product details for Service Perform for waste services: http://www.airclic.com/products/waste-services
Airclic provides mobile software that improves performance of mobile supply chain and logistics operations. The company’s scalable, reliable and device independent Software as a Service (SaaS) products drive efficiencies and productivity to measurably reduce costs and increase service. As a market leader, Airclic’s customer portfolio includes more than 270 global enterprises that are realizing improvements in their business operations. For more information, please visit http://www.airclic.com.