Eljay Engineering Revamps Service Provider Support with its Data Center Management Services

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About the unique Disaster Recovery solution launched by Eljay, it has been identified that those enterprises who run Database, Mail Servers, LDAP either on Virtual or Physical server platforms with 3 ranges of Data Storage (between 1 TB & 5 TB, between 5 TB & 10 TB, greater than 10 TB), would find the solution absolutely appropriate. Enterprises having applications, which keep on updating the data very frequently and the need for latest updated Data on servers are mandatory for high availability and disaster recovery. Eljay solution does the incremental back up in real time for MS SQL Server, MS Exchange Server, Active Directory, Virtual Machines and other Windows Servers and Applications, and Eljay engineers perform the fail back process with the most updated data. The RTO and RPO could be defined as per the customer requirements. The key features are end to end recovery solution along with business process integration for the entire Server Infrastructure, 24 x 7 support, File level/ Folder level back up for PC Data, Flexible pay per use pricing based on the amount of storage utilized after compressing the BackUp

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With its new portfolio of services enhanced, Eljay engineering complements Data Center functioning by providing help in implementing existing designs by providing well-trained and certified implementation engineers

Eljay Engineering, an Global IT Infrastructure management company, with its head office in Chennai having its offices and clients across North America, Western Europe and Asia Pacific, today announced the launch of its stream of services for Data Centers in terms of cost effective round the clock monitoring and management. Along with such service provider level services, Eljay also launched its unique disaster recovery solution including high availability options for core business applications and business processes. The optimum usage of these services are identified for Enterprise class Service Providers such as Network Operations centers, Data Centers, Hosting enterprises, IT & Network Infrastructure Service providers as well as Enterprise customers.

The three key benefits for Service providers in North America, European Union and Australia are White Label support which is cost effective, 24 x 7 coverage and access to a large pool of professionally certified engineers with international exposure. Eljay currently works with Cisco VoIP Solution providers such Gold Partners providing extended NOC support, Network support centers, IP Network support centers, advanced unified communications solutions providers and other IT infrastructure Management solution providers in United states, Canada, United Kingdom, Netherlands, Germany, Middle East, New Zealand and Australia.

“Through our distinctive remote IT Infrastructure Management solutions, we are already catering to a large sector of Small, Medium and Very large service providers with around 45000 devices around the globe” – said Manu Krishna Singh, Vice President, Engineering Services of Eljay Engineering. “Though our core expertise was around network infrastructure support, we have now ramped up our capabilities across Servers, End User computing, Applications, Virtualization, SAN and Security”, added Manu.

With its new portfolio of services enhanced, Eljay engineering complements Data Center functioning by providing help in implementing existing designs by providing well-trained and certified implementation engineers. Eljay’s SE(system engineers) are trained to perform the installation and configuration tasks required at datacenter environments. This can range from relatively simple P2V conversions (eg. using VMware converter) to SAN replication configuration (eg. NetApp snap mirror). It is often difficult for hosting firms to support a heterogeneous set of technologies that exists in today's datacenters and often these designed solutions involve a mix and match of different software and hardware vendors. Sometimes this leads to situations where well-designed solutions can still cause end-customer dissatisfaction due to lack of proper support. Eljay’s helpdesk assists in problem resolution and escalation management by proactively monitoring alerts and performance levels. Eljay’s Helpdesk can immediately involve the best set of support engineers to resolve issues in response to alerts or performance thresholds being exceeded. In a nutshell, services that Eljay provide for Data Centers, Increases operational Efficiency, Reduce Costs, Mitigates Risk in the Data Centers.

About the unique Disaster Recovery solution launched by Eljay, it has been identified that those enterprises who run Database, Mail Servers, LDAP either on Virtual or Physical server platforms with 3 ranges of Data Storage (between 1 TB & 5 TB, between 5 TB & 10 TB, greater than 10 TB), would find the solution absolutely appropriate. Enterprises having applications, which keep on updating the data very frequently and the need for latest updated Data on servers are mandatory for high availability and disaster recovery. Eljay solution does the incremental back up in real time for MS SQL Server, MS Exchange Server, Active Directory, Virtual Machines and other Windows Servers and Applications, and Eljay engineers perform the fail back process with the most updated data. The RTO and RPO could be defined as per the customer requirements.

The key features are end to end recovery solution along with business process integration for the entire Server Infrastructure, 24 x 7 support, File level/ Folder level back up for PC Data, Flexible pay per use pricing based on the amount of storage utilized after compressing the BackUp Data. Eljay offers these services through its Data Backup and High Availability Servers that are hosted in Eljay’s ISO 27001 certified Co-location facility in UK and USA.

About Eljay:

Eljay Engineering (http://www.eljayindia.com ), a Master Managed Services and enterprise network infrastructure service provider catering to Service Providers in North America, Western Europe and APAC. Eljay engineering currently manages around 45000 devices of multiple vendors from its ITIL compliant Network Operations Center. With over 600,000 man hours of experience in managing complex networks and devices such as Application Servers, Unified communications networks, Converged networks and Storage Area Networks (NetApp, Hitachi, EMC), Eljay boasts a large customer base within these regions. Eljay is a Cisco Partner and Microsoft Gold Certified Partner.

For more details contact: Abilash MR, Associate Vice President (abilash.mr@eljaymail.net, +1 347 759 5992, +1 877 718 7947, +44 203 318 5690)

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