Total Career Success – Dr. Mark Goulston, Bestselling Author of Just Listen -- The Secret to Getting through to Absolutely Anyone

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Mark Goulston, consultant, executive coach and author of Just Listen: Discover the Secret to getting through to Absolutely Anyone, is featured on Total Career Success, a VoiceAmerica Talk Radio show, at 11 a.m. Central on Monday, March 15. A clinical psychiatrist, Dr. Goulston heads executive coaching and leadership development at an international strategic and development firm, and is Leading Edge columnist for Fast Company magazine. He shares his insights that have helped Fortune 500 executives, managers and line workers achieve success. Learn communication techniques and the secret to their incredible effectiveness to get through to anyone.

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Mark Goulston is recognized for his common sense approach to avoiding common place foibles that undermine relationships and performance

Mark Goulston, consultant, executive coach and author of Just Listen: Discover the Secret to getting through to Absolutely Anyone, will be featured on Total Career Success, an Internet show on VoiceAmerica Talk Radio Network, at 11 a.m. Central on Monday, March 15. The show is designed to inform listeners and encourage them to achieve their career goals by featuring experts and business leaders to provide advice on job search and career advancement. A clinical psychiatrist, Mark Goulston heads executive coaching and leadership development at an international strategic and development firm, and is Leading Edge columnist for Fast Company magazine. He will share his insights that have helped Fortune 500 executives, managers and line workers achieve success. Learn communication techniques and the secret to their incredible effectiveness to get through to anyone:

  • Understand the situation and how to respond quickly to take control
  • Get one’s own emotions under control
  • Make people feel felt so one can connect
  • Engage a person by being sincerely interested
  • Turn complainers and obstructers into allies
  • Be willing to bare one’s own neck and deliver an empathy jolt
  • Transform an impersonal relationship into a personal one
  • Make amends with a power apology

“Mark Goulston is recognized for his common sense approach to avoiding common place foibles that undermine relationships and performance,” Sheryl Dawson, co-host shared. “His secret to reaching all kinds of people in any type of situation is listening.”

In his career as an organizational consultant, relationship counselor, and hostage-negotiation trainer, Goulston has discovered that the counter-intuitive step of listening is the key to getting through because it pulls people toward one, even if those people are trying to resist. Using the science of the brain, he makes clear the way to achieve buy in from angry, defiant, or threatened people by talking directly to his or her upper brain – the part that separates rational thinking from emotional thinking and the fight or flight responses of the lower brain stem.

Ken Dawson, Total Career Success show host added, “Mark effectively helps you by demonstrating how mirroring what others are feeling naturally works wonders to break down their mental barriers and open the way to winning their attention, trust, cooperation, and loyalty.”

Goulston added, “You can overcome resistance even when fueled by outrage by understanding and responding to his or her hunger for approval.”

Goulston tackles the hard-to-handle situations including how to establish credibility with strangers, how to get a team from hell to work together, and how to handle a narcissistic client. Goulston presents specific action steps to get through to and get along with people to enhance one’s career, health, and happiness.

To listen to the broadcast, please visit voiceamerica.com and click on the Total Career Success icon. The show will air live at 9 – 10 a.m. Pacific time on March 8 and will then be available as an archive on the web site or to be downloaded to MP3 players and cell phones, or from iTunes http://www.itunes.com/podcast?id=311541702

Mark Goulston, MD

Mark Goulston is a business advisor, consultant, trainer and coach trained as a clinical psychiatrist who honed his skills as an FBI/police hostage negotiation trainer who increases people’s ability to get through to anyone. Dr. Goulston’s development of those skills started with his education: a B.A. from UC Berkeley, an M.D. from Boston University, post graduate residency in psychiatry at UCLA. He went on to be a professor at UCLA’s internationally renowned Neuropsychiatric Institute for more than twenty years, become a Fellow of the American Psychiatric Association (the highest award that organization offers) and was named one of America’s Top Psychiatrists for 2004-2005. Dr. Goulston heads executive coaching and leadership development at FerrazziGreenlight, an international strategic development firm. He is a member of the Worldwide Association of Business Coaches and is the bestselling author of five books, including Just Listen: Discover the Secret to Getting through to Absolutely Anyone, Get Out of Your Own Way at Work and is a contributor to Harvard Business, the Tribune media syndicated column on leadership, Solve Anything with Dr. Mark, for Fast Company and Director’s Monthly. He is frequently called upon to share his expertise with regard to contemporary business, national and world news by television, radio and print media including: Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, Los Angeles Times, and the major network news organizations and nationally broadcast shows. For more information visit markgoulston.com

About Total Career Success

Total Career Success, which is broadcast on VoiceAmerica, the world leader in Internet Talk Radio, aims to engage listeners in new ways of thinking about their potential, their goals, and their future. The show hosts are Ken and Sheryl Dawson, principals of Total Career Success, Inc. and authors of Job Search: The Total System, 3rd edition. They have served corporations in outplacement and career development as well as talent management optimization for 30 years in their consulting firm Dawson Consulting Group. The show presents guests who are experts in their fields to share the lessons they have learned in succeeding in their various areas of excellence and to discuss tips about a broad range of career issues, from specific career opportunities, to industries and workplace changes, to financial and advancement considerations. To access their new free job search and career transition video series visit http://www.betterjobbetterlife.com For more information, visit totalcareersuccess.com

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Sheryl Dawson

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